Continuous Improvement Support - Milton Keynes

Continuous Improvement Support – Milton Keynes About The Role SALARY: Starting from £27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Permanent, 35 hours p/w CLOSING DATE: 10/05/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for Continuous Improvement Support to ensure Customer Operations processes and procedures remain up to date (in line with our HQ and regulatory responsibilities) and are available to support advisor activity, securing customer focussed outcomes. This specialist role will be instrumental in validating customer processes and interactions to drive improved retention, customer experience and reduce regulatory we want to be ‘The Key to Mobility’. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity