At a Glance
- Tasks: Assist dealers with queries and process applications efficiently.
- Company: Join a leading mobility solutions provider in Milton Keynes.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Inclusive workplace encouraging diverse applicants.
- Why this job: Be part of a dynamic team making mobility easier for everyone.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 24950 - 24950 £ per year.
About The Role
SALARY: £24,950
LOCATION: Delaware Drive, Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however, flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Permanent, 35 hours a week
CLOSING DATE: 02/06/26. We reserve the right to close the advert earlier if we receive a high volume of applications.
We are looking for a New Business Advisor to process and verify details on documents from our dealers and retailers. This high-paced role will be instrumental in ensuring that dealer applications and queries, either over the phone or through correspondence, are dealt with quickly and efficiently.
What you'll be doing:
- Responding to dealer enquiries, mainly by phone.
- Entering/handling customer and dealer data via internal systems, ensuring processing procedures and response time guidelines are followed, with speed and accuracy being paramount.
- Validating customer documentation with proposal details when received and authorising appropriate payment to the dealer.
- Close liaison with other business areas including Customer Services.
- Maintaining your level of understanding of the FCA regulations to ensure you are competent to fulfil your role.
What you'll bring:
- You’ll be an excellent communicator.
- You’ll have a customer service delivery mindset.
Essential experience we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates.
New Business Advisor - Milton Keynes in Bournemouth employer: Volkswagen Financial Services
At VWFS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Milton Keynes that fosters collaboration and innovation. Our hybrid working policy provides flexibility while ensuring a strong team culture, and we are committed to employee growth through ongoing training and development opportunities. Join us to be part of a diverse and inclusive workplace where your contributions truly matter and help shape the future of mobility.
Contact Details:
Volkswagen Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Business Advisor - Milton Keynes in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can clearly explain who you are and what you bring to the table. Keep it concise and engaging!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, even if they’re not hiring right now. Show them you’re keen and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team.
We think you need these skills to ace New Business Advisor - Milton Keynes in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Business Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:As an excellent communicator, make sure this shines through in your application. Whether it's your CV or cover letter, clarity and professionalism are key. We want to see how you can effectively engage with our dealers and customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a New Business Advisor inside out. Familiarise yourself with the key responsibilities, especially around processing dealer applications and FCA regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and communication skills. Think about examples from your past experiences where you've successfully handled enquiries or resolved issues. This will help you articulate your thoughts clearly during the interview.
✨Showcase Your Communication Skills
As an excellent communicator, it's crucial to demonstrate this during the interview. Be clear and concise in your answers, and don’t hesitate to ask for clarification if you don’t understand a question. This shows that you’re engaged and willing to ensure effective communication.
✨Be Ready to Discuss Flexibility
Since the role requires hybrid working, be prepared to discuss how you can manage your time effectively between home and the office. Share any previous experiences where you’ve successfully adapted to changing work environments, as this will highlight your flexibility and commitment to meeting business needs.
