At a Glance
- Tasks: Manage vehicle maintenance and ensure smooth operations for our retail fleet.
- Company: Join a leading automotive finance company with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus potential, and comprehensive benefits package.
- Other info: Access to professional development and mentoring opportunities.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Experience as a vehicle technician or relevant qualifications required.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
SALARY: From pa dependent on experience
LOCATION: Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Full time permanent (35 hours p/w)
CLOSING DATE: 31/05/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for an experienced vehicle technician or do you hold relevant technician qualifications? If so, this could be the perfect opportunity for you and we’d love to hear from you! We’re looking for a proactive and knowledgeable individual to join our Fleet Maintenance team. In this role, you’ll assist the smooth running of our retail fleet of passenger and light commercial vehicles by authorising service work, managing tyre queries, and helping reduce vehicle downtime.
What you’ll be doing:
- Authorising routine services and tyre replacements in line with manufacturer guidelines and budget controls.
- Supporting customers and internal teams with vehicle downtime issues, including arranging hire vehicles.
- Providing updates on repairs and estimated completion times to customers and account managers.
- Handling goodwill reimbursements and producing internal reports.
- Communicating effectively across teams to ensure high levels of customer satisfaction.
- Meeting departmental KPIs around cost control, response times, and compliance.
If you’re passionate about vehicles, customer service, and working in a fast-paced environment, this could be your next career move!
Essential experience & skills:
- Experience working as a vehicle technician or relevant technician qualifications.
- A thorough and detailed knowledge of Maintenance processes.
- A proactive and flexible approach with the ability to react appropriately and effectively to changing priorities and demands.
- Confidence communicating both face to face or by telephone.
- Attention to detail with a high degree of accuracy and ability to work under pressure.
- IT literate with the ability to grasp new systems.
- High level of time management and organisational skills.
- Knowledge of Fleet leasing solutions.
What’s in it for you?
- Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance).
- Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
- Car schemes: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
- Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
- Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
About You
About Us
Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straightforward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.
Maintenance Controller - Milton Keynes in Botley employer: Volkswagen Financial Services
As a Treasury Accountant in Milton Keynes, you'll join a dynamic team that values accuracy and continuous improvement, offering a competitive salary and a hybrid working model that promotes work-life balance. The company fosters a collaborative culture with ample opportunities for professional growth, ensuring you can develop your skills while contributing to sound financial decision-making in a supportive environment. With a focus on employee well-being and development, this role provides a meaningful opportunity to make a significant impact within the organisation.
Contact Details:
Volkswagen Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Controller - Milton Keynes in Botley
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at VWFS. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of fleet maintenance processes. Be ready to discuss how you’ve handled vehicle downtime issues in the past and how you can contribute to keeping the fleet running smoothly.
✨Tip Number 3
Show off your communication skills! Practice explaining complex technical details in simple terms. This will help you connect with both customers and team members during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at VWFS.
We think you need these skills to ace Maintenance Controller - Milton Keynes in Botley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Maintenance Controller role. Highlight your relevant experience as a vehicle technician and any specific skills that match the job description. We want to see how you can bring value to our Fleet Maintenance team!
Show Off Your Communication Skills:Since this role involves a lot of communication with customers and internal teams, don’t forget to showcase your ability to communicate effectively. Use examples from your past experiences where you’ve successfully handled customer queries or worked collaboratively with others.
Be Proactive in Your Approach:We’re looking for someone who’s proactive and flexible. In your application, share instances where you’ve taken initiative or adapted to changing priorities. This will show us that you can handle the fast-paced environment we thrive in!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Stuff
Make sure you brush up on your vehicle maintenance knowledge. Understand the processes involved in authorising services and tyre replacements, as well as the key performance indicators (KPIs) that the company values. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about it.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with customers and internal teams, practice how you articulate your thoughts. Prepare examples of how you've effectively communicated in past roles, especially when dealing with vehicle downtime issues or customer queries. Confidence is key!
✨Be Proactive and Flexible
The job requires a proactive approach to changing priorities. Think of instances where you've had to adapt quickly to new situations or challenges. Be ready to discuss how you handle pressure and maintain attention to detail while managing multiple tasks.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's fleet maintenance processes, team dynamics, and opportunities for professional development. This shows your interest in the role and helps you assess if it's the right fit for you.
