At a Glance
- Tasks: Administer Salesforce platforms, support users, and optimise system performance.
- Company: Join a dynamic team at a leading automotive finance company.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible working environment with a focus on continuous improvement.
- Why this job: Make a real impact by enhancing user experience and driving business success.
- Qualifications: Experience in Salesforce administration and a passion for process optimisation.
The predicted salary is between 35983 - 35983 £ per year.
About The Role
SALARY: From 35,983 pa dependent on experience
LOCATION: Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Full time, permanent
CLOSING DATE: 06/07/26. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for a Salesforce Administrator to provide day-to-day administration across our Salesforce platforms, supporting end users, resolving queries and issues, and ensuring the system is configured and maintained to effectively meet evolving business needs. This high-impact, analytical role will be instrumental in delivering optimised platform performance, accurate and insightful reporting, and scalable solutions that enable data-driven decision-making and improve operational efficiency across the organisation.
What you’ll be doing:
- Act as the Salesforce System Administrator across VWFS, ensuring the platform is optimised to improve business processes and drive successful user adoption.
- Provide first-line support for Salesforce users, resolving incidents and service requests via Service Manager within agreed SLAs.
- Manage user access, including roles, profiles, queues, workflows and groups, ensuring permissions are accurate and aligned to best practice and user requirements.
- Collaborate with business and QA teams to maintain email templates, files, quick text and macros, ensuring all content is accurate and fit for purpose.
- Perform data management activities using Salesforce Data Loader, including importing, updating and cleansing data to maintain integrity and accuracy.
- Support users during new feature releases, providing go-live assistance to ensure smooth adoption and minimal disruption.
- Capture and document user requirements by creating detailed user stories for system enhancements and improvements.
- Maintain accurate documentation, including process updates, error logs and field history tracking, to support audit and continuous improvement.
What you’ll bring:
You’ll be a proactive and detail-oriented Salesforce Administrator with a strong focus on delivering high-quality system support and continuous improvement. You’ll have a passion for optimising processes and enhancing user experience, ensuring Salesforce delivers real value to the business.
Salesforce Administrator - Milton Keynes in Booker employer: Volkswagen Financial Services
At our Milton Keynes office, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Salesforce Administrator, you'll benefit from a competitive salary, hybrid working arrangements, and ample opportunities for professional growth, all while contributing to impactful projects that drive business success. Join us to be part of a dynamic team where your expertise will be valued and your career can flourish.
Contact Details:
Volkswagen Financial Services Recruitment Team
