Delivery Practice Lead in Milton Keynes

SALARY: Starting From £68,216 pa dependent on experience

LOCATION: One Delaware Drive, Milton Keynes

HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; flexibility is expected to meet the needs of the business and the role.

HOURS / CONTRACT TYPE: Full Time Permanent (35 hours per week)

CLOSING DATE: 13/03/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.

We’re looking for a Delivery Practice Lead to head up a large community of agile and product‑focused change delivery professionals. You’ll build capability, nurture talent, and embed market‑leading delivery practices across the organisation. This is a high‑impact role at the heart of our transformation agenda—shaping new ways of working and driving meaningful, customer‑focused change.

What You’ll Be Doing

• Lead and develop a large community of change delivery professionals, ensuring they are equipped and supported to enable high‑priority change that matters for our customers and colleagues.
• Champion diverse change activity across multiple functions, supporting alignment to organisational goals and helping teams work in a more joined‑up, effective way.
• Own and deliver the lean‑agile coaching strategy, raising delivery capability and supporting teams and stakeholders to embed great practices.
• Drive strong stakeholder engagement, building trust and promoting a clear, collaborative approach to Product & Change Delivery.
• Play a key role in Quarterly Planning and the processes that guide how change is delivered across the organisation.
• Bring fresh thinking and external insight into the organisation, using industry best practice to continually raise the bar for delivery excellence.
• Build strong partnerships with senior leaders, creating regular feedback loops that enable continuous improvement and stronger delivery outcomes.
• Role model servant leadership, fostering psychological safety, inclusion, diversity, and equal voice across the community.
• Act as an expert consultant, helping teams apply the right delivery methods and stay focused on achieving meaningful outcomes.
• Deputise for the Head of Ways of Working and contribute to the ongoing development of the C&PT function.

What You’ll Bring

Full job description available on request. You’ll be an authentic, inspiring leader who elevates teams through coaching, development, and championing lean‑agile practices.

Essential Experience & Skills

• Significant experience leading and coaching large groups of delivery professionals, applying lean/agile principles in complex, fast‑moving environments.
• High proficiency with delivery tools such as JIRA and Confluence.
• Strong strategic thinking, paired with the ability to turn ideas into clear, practical and delivery‑focused results.
• Training in agile delivery (e.g., Scaled Agile, Scrum Mastery, Product Delivery) is desirable.
• Experience in Financial Services and/or the Automotive sector is also desirable.

What’s in it for you?

• Bonus: Discretionary 10% on‑target bonus (based on personal and Group company performance)
• Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
• Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
• Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), and other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
• Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
• We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career.
• We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.

Why join VWFS UK?

You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A‑to‑B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.