Customer Insights & Data Analytics Undergraduate Placement in Milton Keynes
Customer Insights & Data Analytics Undergraduate Placement

Customer Insights & Data Analytics Undergraduate Placement in Milton Keynes

Milton Keynes Placement 22912 - 22912 £ / year (est.) Home office (partial)
Volkswagen Financial Services (UK)

At a Glance

  • Tasks: Generate quotations, prepare sales proposals, and support customer management.
  • Company: Join VWFS, a leader in fleet management with a supportive culture.
  • Benefits: Competitive salary, personal development, and wellbeing support.
  • Why this job: Kickstart your career with real projects and impactful experiences.
  • Qualifications: Studying for an undergraduate degree; strong communication and organisational skills required.
  • Other info: Enjoy a hybrid working model and vibrant team events.

The predicted salary is between 22912 - 22912 £ per year.

Location: Milton Keynes

Closing Date: 27th March 2026

Salary: £22,912.50 pa

Contract: 12-13 months FTC – Start dates are usually in June/July

Hybrid working: We operate a hybrid policy where undergraduates work in the office 3 days per week. There may be times when you will need to be in more frequently depending on the needs of the business.

Eligibility: To apply for our undergraduate placement scheme, you must be studying for an undergraduate degree that requires a placement year. Master’s students are not eligible for this placement. Please consider before applying if you live more than 60 minutes away from post code MK15 8HG, that you would need to relocate to Milton Keynes or be within commuting distance (60 minutes).

Are you self-motivated, creative and detail driven? What you will be doing:

  • Play a key role in winning new business by generating quotations, preparing polished sales proposals, and processing signed orders.
  • You’ll work within clear service level agreements, helping us secure and retain important Fleet clients.
  • Join account managers on real client site visits to see how we build relationships first-hand.
  • You’ll showcase the value of our sales support and confidently respond to client questions.
  • Support day-to-day customer management and analyse our service to identify what’s working well and where we can improve.
  • Your ideas will help shape a better customer journey.
  • Help keep our fleet running smoothly by ensuring contracts are extended and vehicles are booked in for inspections or collections at the right time.
  • Drive meaningful process improvements by reviewing how we work, spotting opportunities to streamline operations, and supporting the development and delivery of training for new projects or process updates.

What are we looking for?

  • Well-developed communication skills – verbal and written
  • Self-motivated, able to work on own and as part of a team
  • Excellent organisational skills and ability to use initiative through creative thinking, problem solving and critical analysis
  • Ability to work under pressure to meet demanding deadlines
  • Demonstrate high levels of accuracy and attention to detail
  • Advanced PC literacy – Microsoft Office skills, especially Excel for reporting requirements

Why apply for an undergraduate placement with VWFS?

Here at VWFS you’ll kick start your professional experience in the workplace. We take on 49 undergraduates each year which helps our participants build knowledge and networks together.

You’ll Also Benefit From:

  • A focus on personal development with access to LinkedIn Learning via our ‘Degreed’ platform and a bespoke development programme delivering personal management, technical and soft skills.
  • A supportive environment and network of colleagues; recent survey shows 100% of our undergraduates felt valued and supported.
  • The opportunity to work on real life business projects and deliver impact on topics like sustainability.
  • Subsidised onsite canteen and coffee shop
  • Subsidised onsite restaurant with a range of hot and cold options
  • Employee Resource Groups supporting an inclusive workplace
  • Social gatherings, team events and volunteering opportunities
  • Physical and mental health support with our onsite Wellbeing Centre

Discretionary Benefits Include:

  • Bonus: Discretionary bonus based on personal and Group company performance (pro-rated)
  • Car schemes: The opportunity to join our car scheme plus car insurance cover.
  • Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% contribution.
  • From day 1 we provide income protection, life assurance (4x salary), will writing, retail discounts, and access to Care Concierge.
  • Private medical insurance is available following successful completion of probation.

What Our Recruitment Process Looks Like:

  • Apply and upload your CV, covering letter and answer application questions.
  • Complete a Situational Judgement Test (short multiple-choice set).
  • Online video interview if you pass the test.
  • Attend an in-person Assessment Centre at our Milton Keynes office to meet managers and current undergraduates.

Please note: Our undergraduate placement roles do not meet the UKVI’s criteria for skilled worker sponsorship, therefore we are unable to accept candidates requiring sponsorship for this role. Please do not apply for more than one placement role with us. This ensures you are considered for the placement you are most interested in and your skills are aligned.

Customer Insights & Data Analytics Undergraduate Placement in Milton Keynes employer: Volkswagen Financial Services (UK)

At VWFS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises personal development and employee well-being. Our undergraduate placement programme not only provides hands-on experience in customer insights and data analytics but also fosters meaningful connections among peers, ensuring that every participant feels valued and empowered to contribute to real business projects. With access to extensive training resources, social events, and comprehensive benefits, including health support and a generous pension scheme, Milton Keynes is the perfect location to kick-start your career with us.
Volkswagen Financial Services (UK)

Contact Detail:

Volkswagen Financial Services (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Insights & Data Analytics Undergraduate Placement in Milton Keynes

✨Tip Number 1

Get to know the company inside out! Research VWFS and understand their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Prepare for the Situational Judgement Test by familiarising yourself with common scenarios in customer service and data analytics. Think about how you would handle different situations and be ready to discuss your thought process.

✨Tip Number 3

Don’t underestimate the power of networking! Connect with current undergraduates or employees at VWFS on LinkedIn. Ask them about their experiences and any tips they might have for the assessment centre. It’s a great way to get insider knowledge!

✨Tip Number 4

Be yourself during the video interview! Show your personality and let your passion for customer insights and data analytics shine through. Remember, they want to see how you fit into their team, so don’t be afraid to let your enthusiasm show!

We think you need these skills to ace Customer Insights & Data Analytics Undergraduate Placement in Milton Keynes

Communication Skills
Self-Motivation
Organisational Skills
Creative Thinking
Problem Solving
Critical Analysis
Attention to Detail
PC Literacy
Microsoft Excel
Time Management
Customer Management
Data Analysis
Process Improvement
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role. Highlight relevant skills and experiences that match what we're looking for, like communication skills and attention to detail. A personalised CV shows us you're genuinely interested!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Customer Insights & Data Analytics placement. Share your passion for data and how you can contribute to our team.

Be Clear and Concise: When answering application questions, keep your responses clear and to the point. We appreciate well-structured answers that demonstrate your thought process and problem-solving abilities. Remember, less is often more!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our recruitment process there.

How to prepare for a job interview at Volkswagen Financial Services (UK)

✨Know Your Stuff

Before the interview, make sure you understand the role of Customer Insights & Data Analytics. Familiarise yourself with the key responsibilities like generating quotations and preparing sales proposals. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Skills

Highlight your communication skills and attention to detail during the interview. Prepare examples from your studies or previous experiences where you've demonstrated these abilities. This is especially important since the role requires excellent organisational skills and the ability to work under pressure.

✨Ask Smart Questions

Prepare thoughtful questions about the company culture, team dynamics, and the specific projects you might be involved in. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.

✨Practice Makes Perfect

Consider doing mock interviews with friends or family to get comfortable with common interview questions. Focus on articulating your thoughts clearly and concisely, as this will be crucial when discussing your ideas for improving customer journeys and streamlining operations.

Customer Insights & Data Analytics Undergraduate Placement in Milton Keynes
Volkswagen Financial Services (UK)
Location: Milton Keynes

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