Corporate Account Manager in Milton Keynes

SALARY: From £49,354 pa dependent on experience

LOCATION: Field based covering the Southern region with weekly trips to our Milton Keynes office for training and collaboration

HOURS / CONTRACT TYPE: Full time permanent 35 hours

CLOSING DATE: 8/5/26 (We reserve the right to close the advert earlier if we receive a high volume of applications.)

We’re looking for a Corporate Account Manager to manage and develop a Corporate Fleet Portfolio of 100+ operating fleets to deliver year on year growth to meet commercial objectives for VWFS. In this delivery focused role, you'll be instrumental in delivering a high quality level of customer service with tangible customer value benefits that will secure improved supply status and client retention within a complex and demanding industry.

What You’ll Bring

• You’ll be an experienced Sales Account Manager with a strong background in the motor financial services, Fleet or corporate services.
• You’ll have a delivery mindset with experience of leading successful customer negotiations and managing contract hire with large customers.
• You have successfully managed an existing customer portfolio and a track record of achieving and exceeding targets.
• Experience of using key account management approaches; creating and developing account plans; managing stakeholders; creating customer value and demonstrating value delivered which draws customers to us from existing competitor agreements.
• You’ll be great at identifying internal issues affecting performance and leading/facilitating solutions across the various functions that ensure the customer receives excellent service.
• In depth knowledge of pricing structure and dynamics of Corporate pricing models and a thorough understanding of the industry and the issues Fleet Decision Makers.
• You can evidence the adoption and application of a structured approach to strategic account development.
• You’re an articulate communicator and exceptional presenter – able to write Board-level papers examining options for change and recommendations for customers.
• Ability to analyse data and model different options with highly commercial and excellent business planning skills.

What You’ll Be Doing

• Achievement of an annual sales performance target through ordered and delivered cases volume.
• Regular face to face meetings and quarterly fleet performance reviews with key buying influencers within your portfolio.
• Regular customer contact through phone and email, and adopting communication tools such as MS Teams.
• Develop and own a strategic plan that delivers year-on-year portfolio growth.
• Manage the renewal process and develop incremental business opportunities.
• Maintain customer account plans detailing current product holding, volume expectations, growth expectations and opportunities to sell new products and services.
• Credit line management within our company procedure.
• Manage the customer experience and deliver a high quality of customer service.
• Customer car policy design, cost down initiatives for the fleet, value added product recommendations including Rent a Car, Cash vs Car evaluation, Future Fleet Analysis, Whole Life Cost analysis.
• Ownership of all account negotiations and renegotiations including customers “at‑risk” and in tender.
• Collaboration with key stakeholders in the business to establish pricing strategies for each customer account within the defined portfolio utilising deal calculators and frameworks to construct appropriate contract negotiations.
• Proactive networking to create effective key stakeholder and decision maker relationships within all portfolio accounts; ensuring appropriate multiple relationships exist between Customer and Fleet.
• Maintain Salesforce, ensuring all customer record cards are accurate and up to date, all sales activity is recorded and opportunity pipeline with visibility of renewal and incremental won and lost business outcomes completed.
• Customer implementation and handover process followed, working with new business colleagues.
• Present appropriate and up-to-date Fleet Solutions to well informed B2B buyers.
• Ownership of personal skills development, ensuring skills and knowledge are permanently up to date through maintaining an ongoing and dynamic development plan.
• Keep up to date with any environmental, legal, economic, political etc. developments directly impacting Fleet users; inform the business of developments seen in the market.

Benefits

• Bonus: Discretionary 10% on‑target bonus (based on personal and Group company performance). In this role there is also a quarterly and annual sales bonus.
• Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
• Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
• Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
• Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
• We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career.
• We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.

Why join VWFS UK?

You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straightforward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us; we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.