Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Sales Team and provide top-notch customer service to our Fleet customers.
- Company: Join Volkswagen Financial Services, aiming to be Europe's No.1 leasing company.
- Benefits: Enjoy a starting salary of £24,327, a company car, and 27 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team focused on growth and exceptional service in a supportive environment.
- Qualifications: Strong customer service skills, attention to detail, and proficiency in MS Office are essential.
- Other info: This is a hybrid role with opportunities for career development and cross-functional training.
The predicted salary is between 24327 - 30409 £ per year.
Sales Support Executive – Milton Keynes
Sales Support Executive
Hybrid Role – Milton Keynes
Salary from £24,327, 27 days holiday plus bank holidays + Company Car + Benefits
Full Time Fixed Term Contract until 31/12/2025
Closing Date: 19th March 2025
About our team:
The team cover all aspects of the operational and customer service delivery for all Fleet Corporate customers including quotes, orders, deliveries and any in-life activity, customer queries and end of contracts.
What you\’ll be working on:
With strong customer service and administration skills, you\’ll build great relationships and actively contribute to the growth of our customer portfolio.
The role of the Sales Support Executive is to provide support to our Sales Team whilst building relationships directly with customers, offering them first class customer service. The role is vital in the delivery of service excellence to the VWFS Fleet customer leasing portfolio, and contributing to the growth and development of the department. The service you provide to customers will set us apart from every other leasing company.
We have big ambitions…. We want to be the No1 leasing company in Europe and we\’re looking for a hardworking, customer focused Sales Support Executive to help us achieve this target!
Your day to day:
- Generating quotations and processing of orders, within strict SLA\’s.
- Handling in life and end of contract queries from customers via email and telephone.
- Providing proactive support to the external Sales Team to aid sales growth.
- Handling a wide range of administrative duties, for up to 30 processes.
- Liaising with other departments for key information and data.
- Provision of bespoke customer reporting and other customer requests.
Desired Skills and Experience:
- High level of customer service – ability to wow our customers.
- Confident, with strong communication skills, telephone and email.
- Excellent attention to detail and ability to work under pressure.
- Skilled at picking up new systems and processes, confident in the use of MS Office.
- Strong team player, comfortable with working to team targets and influencing and supporting our customers.
- Ability to adapt to changing demands and different customer requirements.
What\’s in it for you?
- Salary Starting from £24,327
- Company Car
- 27 days holiday + Bank Holidays
- Access to an exclusive deals and discounts website plus so much more
We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!
About Volkswagen Financial Services
Our mission is straight forward, we want to be \’The Key to Mobility\’. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Sales Support Executive - Milton Keynes employer: Volkswagen Financial Services (UK) Limited
Contact Detail:
Volkswagen Financial Services (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive - Milton Keynes
✨Tip Number 1
Familiarize yourself with the Volkswagen Financial Services brand and its offerings. Understanding their mission to be 'The Key to Mobility' will help you align your answers during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-playing scenarios. Since the role emphasizes strong customer relationships, being able to showcase your ability to handle queries and provide excellent service will set you apart.
✨Tip Number 3
Network with current employees or professionals in the automotive finance industry. This can give you insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Be prepared to discuss your experience with administrative tasks and how you manage multiple processes under pressure. Highlighting your organizational skills will show that you can thrive in a fast-paced environment.
We think you need these skills to ace Sales Support Executive - Milton Keynes
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Support Executive position. Understand the key responsibilities and desired skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Customer Service Skills: Since the role emphasizes high-level customer service, be sure to provide specific examples in your CV and cover letter that demonstrate your ability to wow customers and handle queries effectively.
Showcase Administrative Experience: Detail any previous administrative roles or tasks you've handled, especially those involving order processing, quotations, or customer reporting. This will show your capability to manage the various processes mentioned in the job description.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values of Volkswagen Financial Services. Mention your enthusiasm for contributing to their goal of becoming the No1 leasing company in Europe, and how your skills align with their mission.
How to prepare for a job interview at Volkswagen Financial Services (UK) Limited
✨Showcase Your Customer Service Skills
Since the role emphasizes high-level customer service, be prepared to share specific examples of how you've wowed customers in the past. Highlight your ability to handle queries and provide solutions effectively.
✨Demonstrate Strong Communication Abilities
The job requires confident communication via phone and email. Practice articulating your thoughts clearly and concisely, and consider preparing a few scenarios where you successfully communicated with clients or team members.
✨Highlight Your Attention to Detail
Given the importance of processing orders and handling administrative duties accurately, be ready to discuss how you ensure precision in your work. Mention any tools or methods you use to maintain attention to detail under pressure.
✨Emphasize Team Collaboration
As a Sales Support Executive, you'll need to work closely with the sales team and other departments. Share experiences that demonstrate your ability to collaborate effectively and support team goals, showcasing your adaptability to changing demands.
