At a Glance
- Tasks: Lead customer propositions and enhance the end-to-end experience across various channels.
- Company: Join Volkswagen Commercial Vehicles UK, a leader in the automotive industry.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to drive data-driven improvements and oversee Fleet Aftersales authority.
- Why this job: Make a real impact on customer loyalty and brand strategy in a senior leadership role.
- Qualifications: Proven leadership experience and strong collaboration skills with stakeholders.
The predicted salary is between 70000 - 90000 £ per year.
Volkswagen Commercial Vehicles UK is seeking a senior leader to own customer propositions and the end-to-end experience across channels and segments. You will drive acquisition, loyalty, and repurchase, aligning with brand strategy while collaborating with Head of Sales and senior Fleet stakeholders.
You will oversee the Fleet Aftersales authority, resolve escalations, and ensure maximum vehicle uptime through data-driven improvements and cross-functional leadership.
Strategic Customer Propositions & Ownership Lead in Milton Keynes employer: Volkswagen Commercial Vehicles UK
Volkswagen Commercial Vehicles UK is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to numerous development opportunities while working in a supportive environment that values your contributions. Located in the heart of the automotive industry, this role provides unique advantages, including the chance to shape customer experiences and drive impactful change within a globally recognised brand.
Contact Details:
Volkswagen Commercial Vehicles UK Recruitment Team
