About The Role
Audi are recruiting for an Aftersales Programme Development Manager on a full-time, permanent basis.
What you will be doing:
- Reporting into the Aftersales Programme Manager you will be responsible for designing and developing projects and products to drive customer retention, network profitability and sustainable growth in network revenue.
- You will focus on maintaining existing customers, regaining lost customers and maximising margin and volume contribution.
- You will also grow and develop the range of network and customer offerings.
Skills & experience you can bring to the role:
- Used to working with and managing external suppliers to deliver KPIs and SLAs.
- Experience of working in a customer focused organisation.
- Analytical skills and commercial ability to identify opportunities for revenue and/or growth.
- Good organisational and numerical skills to deliver projects within deadlines and budget.
- Strong communication and influencing skills across a range of stakeholders at all levels.
- Experience of delivering results through other functions and teams.
What can we offer you?
Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.
