We're recruiting for a HR Service Coordinator to join our HR Shared Services team in Hoddesdon and play a key role in supporting colleagues across the business. This is a 12 month Fixed Term Contract.
About our role
- Deliver a high-quality HR transactional service across the employee lifecycle, ensuring an excellent experience for employees and managers.
- Provide first-line HR guidance and support, resolving queries in line with policies and service level agreements.
- Process HR documentation including offer letters, contract amendments, and employee record updates.
- Maintain accurate HR data and contribute to reporting and management information.
- Build strong relationships with stakeholders and provide outstanding customer service.
- Support continuous improvement initiatives within the HR Service Centre.
- Develop knowledge across multiple HR processes to contribute to a flexible and resilient team.
- Assist with wider HR Service Centre activities and projects as required.
VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
We're looking for an individual who is organised with strong attention to detail, customer-focused, and enjoys working as part of a collaborative team.
- Experience in a customer service, shared services, or contact centre environment.
- Strong communication skills with experience supporting customers by phone, email, and face-to-face.
- Excellent stakeholder management and relationship-building skills.
- Exceptional organisational skills and a keen eye for detail.
- Confidence using Microsoft Office applications and HR or business systems such as iTrent and ServiceNow.
- Experience handling sensitive and confidential information.
- Strong administrative capabilities with the ability to manage competing priorities and meet deadlines.
- GCSE English (Grade C/4 or above) or equivalent, and equivalent experience demonstrating strong written communication skills.
VolkerWessels UK is a market leading contracting group of five closely linked businesses.
We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
Why work with us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what the business is about that how our people find satisfaction in the jobs.
We offer competitive rewards and benefits, recognising the value we place on our employees.
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities-comprehensive skills-based training
- Family friendly polices including enhanced maternity benefits
- Flexible working opportunities
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
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HR Service Coordinator in Watford employer: VolkerWessels
VolkerFitzpatrick is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a significant impact in the construction industry. With a strong focus on employee development and growth opportunities, team members are encouraged to enhance their skills while working on high-profile projects across the UK. Located in Hoddesdon, Hertfordshire, the company offers a dynamic environment where strategic thinking and leadership are valued, ensuring that employees can thrive both personally and professionally.
