Provide expert 3rd Line support across the ICT infrastructure estate. Act as the escalation point for complex incidents, service requests and technical issues. Monitor, maintain and support Microsoft cloud and on-premise infrastructure. Perform infrastructure maintenance, upgrades and patching to ensure systems remain secure and compliant. Troubleshoot and resolve complex infrastructure issues, identifying root causes and implementing permanent solutions. Support infrastructure projects, technical implementations and service improvements. Contribute to major incident management, problem management and continual service improvement. Automation
ICT Infrastructure Operations Engineer (3rd Line & Automation) employer: VolkerWessels
VolkerFitzpatrick is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a significant impact in the construction industry. With a strong focus on employee development and growth opportunities, team members are encouraged to enhance their skills while working on high-profile projects across the UK. Located in Hoddesdon, Hertfordshire, the company offers a dynamic environment where strategic thinking and leadership are valued, ensuring that employees can thrive both personally and professionally.
