At a Glance
- Tasks: Drive the development and optimisation of our ServiceNow platform, connecting business and IT teams.
- Company: Join VolkerWessels UK, a leader in civil engineering and construction solutions.
- Benefits: Enjoy competitive salary, flexible working, private medical care, and comprehensive training opportunities.
- Other info: Be part of a collaborative culture that values fairness, inclusion, and respect.
- Why this job: Make a real impact by enhancing our ServiceNow environment and supporting strategic goals.
- Qualifications: Experience with ServiceNow, strong communication skills, and familiarity with Agile methodologies.
The predicted salary is between 60000 - 75000 £ per year.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations. You’ll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence — you’ll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals.
About Our Role
- Product Vision and Strategy: Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company's goals and objectives.
- Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features.
- Backlog Management: Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements.
- User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions.
- Project Management: Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and adherence to budget constraints.
- Continuous Improvement: Monitor and evaluate the performance of the ServiceNow platform, identifying opportunities for improvement and implementing necessary changes.
- Training and Support: Provide training and support to end-users, ensuring they are equipped to utilise the platform effectively.
- Market Research: Stay up to date with industry trends and best practices in construction and ServiceNow, leveraging this knowledge to drive innovation within the organisation.
About You
You have a strong understanding and demonstrable experience of ServiceNow platform capabilities and best practices. Experience of working with ServiceNow HR module would be highly advantageous. You’ll have excellent communication and interpersonal skills, coupled with an ability to manage multiple priorities and work effectively in a fast-paced environment. You’ll have strong demonstrable stakeholder management and engagement skills, coupled with strong analytical and problem-solving skills. Familiarity with Agile methodologies and project management tools is a must.
Why work with us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That’s what our business is about, that’s how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees.
We Offer a Range Of Benefits, Including:
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities - comprehensive skills-based training
- Family friendly policies including enhanced maternity benefits
- Flexible working opportunities
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
ServiceNow Specialist in Hoddesdon employer: VolkerWessels UK
VolkerWessels UK is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the civil and infrastructure sector. With competitive benefits such as private medical care and flexible working opportunities, employees are supported in achieving a healthy work-life balance while also having access to significant growth opportunities within the company. Located in the Warrington/Macclesfield area, this role not only allows for impactful project delivery but also fosters strong client relationships, making it a rewarding environment for professionals in Quantity Surveying.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Specialist in Hoddesdon
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like VolkerWessels UK, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like ServiceNow Specialist at VolkerWessels UK.
We think you need these skills to ace ServiceNow Specialist in Hoddesdon
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at VolkerWessels UK
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
