At a Glance
- Tasks: Drive the development and optimisation of our ServiceNow platform, connecting business and IT teams.
- Company: Join VolkerWessels UK, a leader in innovative civil engineering and construction solutions.
- Benefits: Enjoy competitive salary, flexible working, private medical care, and comprehensive training opportunities.
- Other info: Embrace a culture of fairness, inclusion, and respect while growing your career.
- Why this job: Make a real impact by shaping the future of our ServiceNow environment.
- Qualifications: Experience with ServiceNow and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations. You'll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence – you'll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals.
About our role
- Product Vision and Strategy: Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company's goals and objectives.
- Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features.
- Backlog Management: Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements.
- User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions.
- Project Management: Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and adherence to budget constraints.
- Continuous Improvement: Monitor and evaluate the performance of the ServiceNow platform, identifying opportunities for improvement and implementing necessary changes.
- Training and Support: Provide training and support to end-users, ensuring they are equipped to utilise the platform effectively.
- Market Research: Stay up to date with industry trends and best practices in construction and ServiceNow, leveraging this knowledge to drive innovation within the organisation.
About you
- Strong understanding and demonstrable experience of ServiceNow platform capabilities and best practices; experience of working with ServiceNow HR module would be highly advantageous.
- Excellent communication and interpersonal skills, coupled with an ability to manage multiple priorities and work effectively in a fast-paced environment.
- Strong stakeholder management and engagement skills, strong analytical and problem-solving skills.
- Familiarity with Agile methodologies and project management tools is a must.
- If your past experience doesn't match perfectly with every requirement, we still encourage you to apply – you may be just the right candidate for us.
Benefits
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities – comprehensive skills-based training
- Family friendly policies including enhanced maternity benefits
- Flexible working opportunities
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
ServiceNow Specialist in Hoddesdon employer: VolkerWessels UK
VolkerWessels UK is an exceptional employer that champions innovation and collaboration within the civil engineering and construction sectors. As a ServiceNow Specialist, you'll thrive in a supportive work culture that prioritises employee growth through comprehensive training and development opportunities, alongside competitive benefits such as private medical care and flexible working arrangements. With a commitment to fairness, inclusion, and respect, VolkerWessels UK ensures that every team member can contribute meaningfully while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Specialist in Hoddesdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at VolkerWessels UK or have experience with ServiceNow. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work with ServiceNow, don’t be shy about sharing them. Bring them up during interviews to demonstrate your expertise and how you can add value to their team.
✨Tip Number 3
Prepare for the interview by understanding their business. Dive into VolkerWessels UK’s projects and values. This will help you tailor your answers and show that you’re genuinely interested in how you can contribute to their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really want to be part of the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace ServiceNow Specialist in Hoddesdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Specialist role. Highlight your experience with the ServiceNow platform and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of stakeholder collaboration and project management.
Showcase Your Communication Skills:Since this role involves working closely with various stakeholders, it's important to demonstrate your communication skills. Use clear and concise language in your application to show us you can effectively convey ideas and collaborate.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Don’t miss out on this opportunity to join our innovative team!
How to prepare for a job interview at VolkerWessels UK
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of the ServiceNow platform, especially its capabilities and best practices. Be ready to discuss how you've used it in past roles, particularly if you've worked with the HR module. This will show that you’re not just familiar with the tool but can also leverage it effectively.
✨Communicate Like a Pro
Since this role involves a lot of stakeholder collaboration, practice articulating your thoughts clearly. Think about examples where you've successfully gathered requirements or prioritised features. Being able to demonstrate your excellent communication skills will set you apart from other candidates.
✨Show Off Your Project Management Skills
Familiarise yourself with Agile methodologies and project management tools, as these are crucial for managing the product lifecycle. Prepare to share specific instances where you've overseen projects from ideation to deployment, highlighting how you ensured timely delivery and budget adherence.
✨Emphasise Continuous Improvement
Be ready to discuss how you've monitored and evaluated platform performance in previous roles. Think of examples where you've identified opportunities for improvement and implemented changes. This will demonstrate your proactive approach and commitment to driving innovation within the organisation.
