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- Tasks: Support and optimise ERP systems while resolving queries and enhancing user experience.
- Company: Join VolkerWessels UK, a leader in civil engineering and construction solutions.
- Benefits: Enjoy competitive salary, private medical care, and additional leave on your birthday.
- Why this job: Make a real impact by supporting innovative projects in a dynamic environment.
- Qualifications: Experience with Microsoft Dynamics ERP and strong communication skills are essential.
- Other info: Flexible work culture with excellent training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Demonstrable experience supporting systems as well as demonstrable knowledge of Microsoft Dynamics ERP system (AX, Nav, BC, 365) is essential. Strong technical skills and the ability to think outside of the box are required. Experience with SharePoint, Azure, and Office 365/MS Dynamics and BC/Business Central is essential. Excellent communication skills, coupled with experience of strong stakeholder engagement, are necessary. Experience of supporting and configuring an ERP system is also required.
We offer a range of benefits, including:
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurant vouchers, rewards, and discounts
- Training and development opportunities - comprehensive skills-based training
- Family friendly policies including enhanced maternity benefits
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
VolkerWessels UK is a market-leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We are recruiting for an IT Application Support Analyst to join our team in Hoddesdon. Reporting directly to the ICT Application Team Lead, this role requires an individual who is flexible, adaptable, and focused on providing excellence in Application Support. You will not only provide support for our ERP systems but also take ownership of queries, perform initial investigations and diagnosis through to fault resolution, primarily using business and process knowledge to understand and resolve issues. You will also be involved in the configuration, optimisation, and development of Microsoft Business Central.
If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
VolkerWessels UK operates through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Every day we overcome challenges, fulfilling our commitments, no matter what. That’s what our business is about; that’s how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees.
If you need support with your application, please contact us at careers@volkerwessels.co.uk.
IT Application Support Analyst in Hoddesdon employer: VolkerWessels Uk
Contact Detail:
VolkerWessels Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support Analyst in Hoddesdon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an IT Application Support Analyst role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can talk confidently about Microsoft Dynamics and SharePoint. We want you to shine when discussing how you've tackled similar challenges in the past!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice explaining complex technical issues in simple terms. This will help you connect with stakeholders and show that you can bridge the gap between tech and non-tech folks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly. So, go ahead and submit your application today!
We think you need these skills to ace IT Application Support Analyst in Hoddesdon
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Microsoft Dynamics ERP systems and any other relevant tech skills. We want to see how you can think outside the box and tackle challenges!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific experiences that relate to supporting and configuring ERP systems.
Communicate Clearly: Since excellent communication is key, ensure your application is clear and concise. Use straightforward language and structure your thoughts well so we can easily see your strengths.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at VolkerWessels Uk
✨Know Your ERP Systems
Make sure you brush up on your knowledge of Microsoft Dynamics ERP systems, especially AX, Nav, BC, and 365. Be ready to discuss your experience with these systems and how you've supported or configured them in the past.
✨Show Off Your Technical Skills
Prepare to demonstrate your technical skills during the interview. Think of specific examples where you’ve solved problems or optimised processes using SharePoint, Azure, or Office 365. This will show that you can think outside the box!
✨Engage with Stakeholders
Since strong stakeholder engagement is key, be prepared to share experiences where you’ve effectively communicated with different teams or clients. Highlight how you’ve managed expectations and resolved issues collaboratively.
✨Be Ready for Problem-Solving Scenarios
Expect some scenario-based questions where you’ll need to demonstrate your problem-solving abilities. Think about past challenges you’ve faced in application support and how you approached them, focusing on your analytical and diagnostic skills.
