Senior Document Controller

Senior Document Controller

Tonbridge Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead document management and collaborate with teams on major railway projects.
  • Company: VolkerRail Ltd is a leading contractor in innovative engineering solutions for rail and infrastructure.
  • Benefits: Enjoy competitive leave, private medical care, training opportunities, and discounts.
  • Why this job: Join a dynamic team focused on safety and sustainability while making a real impact.
  • Qualifications: 3+ years in IT support, strong troubleshooting skills, and experience with automation tools required.
  • Other info: Embrace a culture of fairness and inclusion where you can truly be yourself.

The predicted salary is between 36000 - 60000 £ per year.

1 day ago Be among the first 25 applicants

VolkerRail Major Projects is an expert in collaborative working through joint ventures and alliance schemes. Collaborative working agreements are a proven strategy for delivering large, complex railway projects, and through its strong relationships with other major contractors, VolkerRail Major Projects has helped to deliver several of the biggest rail projects over the last decade.

The SID is a fully integrated team that will bring together the strengths, capabilities, and knowledge of the partners and Network Rail. It will own the renewals work bank, manage it at portfolio level and drive a transition to a production management ethos. The SID is commercially aligned and jointly incentivised creating a ‘share in success’ environment. Business partners within the alliance will generate profit through performance against the Final Determination. The four partners, VolkerFitzpatrick, Octavius, Atkins, and VolkerRail are aligned to the core asset disciplines with the fifth partner, Network Rail Minor Works, being multi- disciplinary for low complexity, low value works.

We have a great opportunity for an experience Senior Document Controller to join the Major Projects business working on the Southern Integrated Delivery project based in the South East of England.

You will be responsible for:

  • Ensure information management processes are regularly updated and reviewed.
  • Collaborate with project teams to maintain and follow processes.
  • Oversee team tasks and ensure timely completion.
  • Lead technology transformations for effective data management and migration.
  • Manage formal issue and receipt of all project documentation using electronic systems.
  • Work within various common data environments and provide training.
  • Act as a single point of contact for log-in queries and technical assistance.
  • Ensure proper document processing and distribution using workflows.
  • Train and mentor document controllers on system usage and best practices.
  • Facilitate document flow and communication with project teams, contractors, and regulatory bodies.
  • Test established Common Data Environments (CDEs) and user access permissions.
  • Communicate and enforce the agreed information control procedure.
  • Establish contact points for Information Control representatives and report any issues.
  • Test information exchange mechanisms between supply chain, client, and VWUK.
  • Test connectivity between differing CDE systems.
  • Raise awareness of project information production methods and provide support.
  • Deliver basic Information Management education to project team members.
  • Manage and maintain the digital Information Control procedure.
  • Oversee delivery and close out processes to ensure compliance and proper documentation.

About you

  • Experience with automation tools (e.g., PowerShell, Microsoft Flow, PowerApps) to streamline IT processes.
  • Proficient in troubleshooting, system administration, and networking.
  • Ability to explain technical issues clearly to non-technical users.
  • Strong knowledge of Office 365 administration, MS Defender and Entra/Azure.
  • Problem-Solving & Time Management: Strong troubleshooting and task prioritisation skills.
  • Numerate & literate
  • 3 years+ experience in 2nd Line Support/IT Support role
  • Full UK Driving licence

If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerRail is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerRail are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

  • Competitive annual leave and an additional day off on your birthday
  • Private medical care
  • Pension
  • Life Assurance
  • Cycle to Work scheme
  • Shopping and restaurants vouchers, rewards, and discounts
  • Training and development opportunities-comprehensive skills-based training
  • Family friendly polices including enhanced maternity benefits
  • Employee Assistance programme
  • Mental health, physical health, and financial support
  • 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us atcareers@volkerwessels.co.uk

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed tocareers@volkerwessels.co.uk

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

  • Industries

    Railroad Equipment Manufacturing

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Senior Document Controller employer: VolkerRail Ltd

VolkerRail Ltd is an exceptional employer, offering a collaborative work environment that fosters innovation and professional growth. With a strong commitment to employee well-being, we provide competitive benefits, including private medical care, comprehensive training opportunities, and a focus on fairness and inclusion. Located in the South East of England, our team thrives on delivering impactful railway projects while ensuring a positive legacy for the communities we serve.
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Contact Detail:

VolkerRail Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Document Controller

✨Tip Number 1

Familiarise yourself with the specific document management systems and common data environments (CDEs) mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.

✨Tip Number 2

Highlight your experience with automation tools like PowerShell or Microsoft Flow in conversations with recruiters. Being able to discuss how you've used these tools to streamline processes can set you apart from other candidates.

✨Tip Number 3

Prepare examples of how you've successfully collaborated with project teams in the past. Since this role involves a lot of teamwork, showcasing your ability to work well with others will be crucial during interviews.

✨Tip Number 4

Research VolkerRail's recent projects and their approach to collaborative working. Being knowledgeable about their work will allow you to ask insightful questions and show your genuine interest in the company during the interview process.

We think you need these skills to ace Senior Document Controller

Document Management
Information Control Procedures
Common Data Environments (CDEs)
Automation Tools (e.g., PowerShell, Microsoft Flow, PowerApps)
System Administration
Networking Skills
Office 365 Administration
MS Defender and Entra/Azure Knowledge
Technical Troubleshooting
Time Management
Training and Mentoring
Communication Skills
Collaboration Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in document control and information management. Emphasise any experience with automation tools and your ability to lead technology transformations.

Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your skills align with the responsibilities outlined in the job description. Mention your problem-solving abilities and experience in IT support.

Showcase Your Technical Skills: Clearly outline your proficiency in Office 365 administration, troubleshooting, and networking in your application. Provide specific examples of how you've used these skills in previous roles.

Highlight Collaborative Experience: Since the role involves working closely with project teams and contractors, include examples of past collaborative projects. Demonstrating your ability to communicate effectively with both technical and non-technical users will strengthen your application.

How to prepare for a job interview at VolkerRail Ltd

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Senior Document Controller. Familiarise yourself with information management processes, document control systems, and the specific technologies mentioned in the job description, such as automation tools and Office 365.

✨Showcase Your Experience

Prepare to discuss your previous experience in document control and IT support. Highlight any relevant projects where you successfully managed documentation or led technology transformations, as this will demonstrate your capability to handle the role effectively.

✨Communicate Clearly

Since the role involves explaining technical issues to non-technical users, practice articulating complex concepts in simple terms. This will show your ability to bridge the gap between technical and non-technical team members.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's collaborative working environment and how they manage document flow across different teams. This not only shows your interest in the role but also your understanding of the importance of effective communication in project management.

Senior Document Controller
VolkerRail Ltd
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  • Senior Document Controller

    Tonbridge
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-30

  • V

    VolkerRail Ltd

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