At a Glance
- Tasks: Drive the development and optimisation of our ServiceNow platform, connecting business and IT teams.
- Company: Join VolkerWessels UK, a leader in civil engineering and construction solutions.
- Benefits: Enjoy competitive salary, flexible working, private medical care, and comprehensive training opportunities.
- Other info: Be part of a collaborative culture that values fairness, inclusion, and respect.
- Why this job: Make a real impact by enhancing our ServiceNow environment and supporting strategic goals.
- Qualifications: Experience with ServiceNow and strong communication skills are essential.
The predicted salary is between 50000 - 65000 € per year.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations, you’ll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence — you’ll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals.
About our role
- Product Vision and Strategy: Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company's goals and objectives.
- Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features.
- Backlog Management: Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements.
- User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions.
- Project Management: Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and adherence to budget constraints.
- Continuous Improvement: Monitor and evaluate the performance of the ServiceNow platform, identifying opportunities for improvement and implementing necessary changes.
- Training and Support: Provide training and support to end-users, ensuring they are equipped to utilise the platform effectively.
- Market Research: Stay up to date with industry trends and best practices in construction and ServiceNow, leveraging this knowledge to drive innovation within the organization.
About you
You have a strong understanding and demonstrable experience of ServiceNow platform capabilities and best practices. Experience of working with ServiceNow HR module would be highly advantageous. You’ll have excellent communication and interpersonal skills, coupled with an ability to manage multiple priorities and work effectively in a fast-paced environment. You’ll have strong demonstrable stakeholder management and engagement skills, coupled with strong analytical and problem‑solving skills. Familiarity with Agile methodologies and project management tools is a must.
If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
Why work with us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That’s what our business is about, that’s how our people find satisfaction in their jobs.
We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including:
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities—comprehensive skills‑based training
- Family friendly policies including enhanced maternity benefits
- Flexible working opportunities
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
Additional information
We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to careers@volkerwessels.co.uk. VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff.
ServiceNow Specialist employer: Volkerrail Group
VolkerWessels UK is an exceptional employer, offering a dynamic work environment where innovation meets collaboration across five closely linked businesses. As a ServiceNow Specialist, you will play a pivotal role in shaping the future of our IT operations while enjoying competitive rewards, comprehensive training opportunities, and a strong commitment to employee well-being and inclusivity. With flexible working options and a focus on personal and professional growth, VolkerWessels UK is dedicated to ensuring that every team member can thrive and find satisfaction in their work.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at VolkerWessels UK on LinkedIn. Ask them about their experiences and any tips they might have for landing the ServiceNow Specialist role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into ServiceNow capabilities. Brush up on your knowledge of the HR module and be ready to discuss how you can optimise the platform. Show us you’re not just a candidate, but the perfect fit for our team!
✨Tip Number 3
Don’t forget to showcase your stakeholder management skills! Think of examples from your past where you’ve successfully collaborated with different teams. We want to see how you can bridge the gap between business and IT.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining VolkerWessels UK. Let’s get you on board!
We think you need these skills to ace ServiceNow Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Specialist role. Highlight your experience with the ServiceNow platform and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of stakeholder collaboration and project management.
Showcase Your Communication Skills:Since this role involves working closely with various stakeholders, it's important to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can connect effectively with different teams.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Volkerrail Group
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of the ServiceNow platform, especially its capabilities and best practices. Be ready to discuss how you've used it in past roles and how you can leverage it to meet VolkerWessels UK's strategic goals.
✨Understand the Business
Familiarise yourself with the construction and civil engineering sectors. Knowing how ServiceNow can optimise processes in these areas will show that you’re not just a techie but also understand the business side of things.
✨Prepare for Stakeholder Scenarios
Think about how you would gather requirements from various stakeholders, like project managers and IT teams. Prepare examples of how you've successfully collaborated with different teams in the past to prioritise features and manage backlogs.
✨Show Your Agile Side
Since familiarity with Agile methodologies is a must, be ready to discuss your experience with Agile project management tools. Share specific examples of how you've applied Agile principles to deliver projects on time and within budget.
