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- Tasks: Provide top-notch support for ERP systems and resolve queries with innovative solutions.
- Company: Join VolkerWessels UK, a leader in civil engineering and construction.
- Benefits: Enjoy competitive salary, private medical care, and flexible leave options.
- Why this job: Make a real impact while working on diverse projects across the UK.
- Qualifications: Experience with Microsoft Dynamics ERP and strong communication skills are essential.
- Other info: Embrace a culture of fairness, inclusion, and respect in a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We are recruiting for an IT Application Support Analyst to join our team in Hoddesdon. Reporting directly to the ICT Application Team Lead, this role requires an individual who is flexible, adaptable and focused on providing excellence in Application Support. You’ll not only provide support for our ERP systems, but you’ll also take ownership of queries, perform initial investigations & diagnosis through to fault resolution, primarily using business & process knowledge to understand and resolve. You will also be involved in configuration, optimisation, and development of Microsoft Business Central.
About you
- Demonstrable experience supporting systems as well as demonstrable knowledge of Microsoft Dynamics ERP system (AX, Nav, BC, 365) specialist.
- Strong technical skills and the ability to think outside of the box is essential.
- Experience with SharePoint, Azure and Office 365/Microsoft Dynamics and BC/Business Central is essential.
- Excellent communication skills, coupled with experience of strong stakeholder engagement.
- Experience of supporting and configuring an ERP system.
If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
Why work with us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That’s what our business is about, that’s how our people find satisfaction in their jobs.
We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including:
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities - comprehensive skills-based training
- Family friendly policies including enhanced maternity benefits
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
If you need support with your application, please contact us at careers@volkerwessels.co.uk
Additional information
Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to careers@volkerwessels.co.uk.
VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
IT Application Support Analyst in Hoddesdon employer: Volkerrail Group
Contact Detail:
Volkerrail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support Analyst in Hoddesdon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at VolkerWessels UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft Dynamics knowledge. Be ready to discuss how you've tackled similar challenges in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and engage with your interviewers. Remember, they’re looking for someone who can connect with stakeholders effectively.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box in the job description, we believe in potential. Your unique experiences might just be what we’re looking for!
We think you need these skills to ace IT Application Support Analyst in Hoddesdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics ERP systems and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the IT Application Support Analyst role and how your skills can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've successfully resolved issues or optimised processes. We’re looking for candidates who can think outside the box, so don’t hold back on sharing your creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Volkerrail Group
✨Know Your ERP Systems
Make sure you brush up on your knowledge of Microsoft Dynamics ERP systems, especially Business Central. Be ready to discuss your past experiences with these systems and how you've resolved issues or optimised processes.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex application support queries in the past. Think about specific situations where you had to diagnose a problem and how you approached finding a solution. This will demonstrate your ability to think outside the box.
✨Engage with Stakeholders
Communication is key! Be prepared to talk about how you've engaged with stakeholders in previous roles. Highlight your experience in gathering requirements and ensuring that their needs are met, as this is crucial for the role.
✨Be Flexible and Adaptable
VolkerWessels UK values flexibility, so be ready to discuss how you've adapted to changing circumstances in your previous jobs. Share examples of how you've managed multiple priorities or adjusted your approach based on feedback.
