At a Glance
- Tasks: Lead office operations and manage a dynamic administration team in highway maintenance.
- Company: Join VolkerWessels UK, a company committed to fairness and inclusion.
- Benefits: Enjoy competitive leave, private medical care, and flexible working options.
- Other info: Great career growth opportunities and a vibrant workplace culture.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in administration and team management is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Office Manager will lead office operations at our Luton site. The role includes line management of the administration team (Programme Manager, Senior Administrator and Administrator) and ensuring effective day‑to‑day office support. The Office Manager will also co‑ordinate routine and reactive maintenance activities, working closely with Operations Managers and Supervisors to ensure works are correctly programmed and permitted, while maintaining contract KPIs to a high standard.
Key Accountabilities
- Manage the Luton Highway Maintenance administration team, including line management of three Administrators.
- Act as the first point of contact for internal and external enquiries and correspondence.
- Oversee purchase orders, material orders and invoices, ensuring timely GRN processing via 4PS.
- Manage office systems and documentation, including ASite, Causeway and Aurora permitting systems.
- Receive, allocate and programme works orders, liaising closely with Supervisors and Operations teams.
- Ensure all works are permitted, programmed and delivered in line with procedures and client requirements.
- Prepare daily whereabouts, allocate 2‑hour and 24‑hour orders and maintain contract works programmes.
- Liaise with Client Streetworks teams and ensure all client and VH systems are accurately maintained.
- Manage contract reporting, including Performance Reports and SWMP updates.
- Maintain accurate operational data across systems (resources, start/finish dates, job closures).
- Oversee office administration, including stationery, equipment, health & safety roles, cleaning and facilities maintenance.
- Undertake any additional duties to ensure the efficient operation of the office and contract.
About you
- Proven secretarial and administrative experience, supporting Senior Managers and/or Directors.
- Demonstrable experience managing or supervising a small team.
- Excellent communication skills, with a high standard of written and spoken English.
- Strong IT skills, including proficiency across all Microsoft Office applications.
- Confident professional telephone manner.
- Able to work proactively, using initiative to manage priorities effectively.
- Highways sector experience is desirable.
- Experience with Streetworks permitting would be advantageous.
If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
Benefits
- Competitive annual leave and an additional day off on your birthday.
- Option to buy additional annual leave.
- Private medical care.
- Pension.
- Life Assurance.
- Cycle to Work scheme.
- Shopping and restaurants vouchers, rewards, and discounts.
- Training and development opportunities - comprehensive skills‑based training.
- Family friendly policies including enhanced maternity benefit.
- Flexible working opportunities.
- Employee Assistance programme.
- Mental health, physical health, and financial support.
- 24/7 Virtual GP service.
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
Office Manager (Highway Maintenance) in England employer: VolkerFitzpatrick Limited
VolkerWessels UK is an exceptional employer, offering a supportive work culture that prioritises fairness, inclusion, and respect. As an Office Manager at our Luton site, you will benefit from competitive annual leave, private medical care, and comprehensive training opportunities, all while leading a dedicated administration team in a dynamic environment focused on high standards of service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager (Highway Maintenance) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the highways sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their recent work will help you stand out and show you’re genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Office Manager, you'll need to be clear and confident. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Office Manager (Highway Maintenance) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your secretarial and administrative experience, especially if you've managed a team before. We want to see how you can bring your unique flair to our Luton office!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Office Manager role. Share specific examples of how you've successfully managed office operations or led a team in the past. We love a good story!
Show Off Your IT Skills:Since strong IT skills are a must, make sure to mention your proficiency with Microsoft Office and any other relevant software. If you have experience with systems like ASite or Causeway, don’t forget to include that too. We’re all about efficiency here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our values!
How to prepare for a job interview at VolkerFitzpatrick Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Manager role and its responsibilities. Familiarise yourself with the key accountabilities listed in the job description, such as managing the administration team and overseeing office systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As this role involves line management of a small team, be prepared to discuss your previous experience in managing or supervising others. Think of specific examples where you've successfully led a team, resolved conflicts, or improved processes. This will highlight your capability to take charge and support your future colleagues effectively.
✨Brush Up on Relevant Software
Since the job requires proficiency in various IT systems like ASite, Causeway, and Aurora, it’s a good idea to familiarise yourself with these tools if you haven't already. Even if you haven’t used them directly, understanding their purpose and how they fit into office operations can give you an edge during the interview.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach and engagement.
