Administrator in Bridgwater

VolkerHighways is a market leader in the delivery of highways and street lighting term maintenance contracts. We build strong collaborative relationships with our clients to drive improvements and efficiency in all our activities. We have the capability to deliver major surfacing and public realm infrastructure projects. Our specialist in-house traffic management division provides expert advice and support across the industry, whilst assisting with our own, in-house contracts.

We are seeking an individual to provide effective administrative and document support to the Street Lighting team, ensuring accurate handling of project paperwork and day-to-day office coordination working out of our Bridgwater depot in Somerset.

The role involves supporting the project team through efficient use of Workspace, managing all incoming and outgoing documentation, logging, scanning and uploading correspondence, and ensuring site paperwork is distributed correctly. You will assist with staff absence records, meeting room bookings, reception cover, preparing meeting rooms and general office support. You will provide document control assistance and cover when required, maintaining organised, accurate and compliant project records. The role also includes processing invoices, delivery notes and orders, supporting the Quantity Surveyor with cost reporting, and helping prepare invoice process sheets. You will assist with Street Works permitting and obtaining Utility Stats. A key part of the role is managing Street Lighting CRM and ticketing systems across Alloy, Dead Sure, Hammer Comms and internal spreadsheets — raising, printing, updating and closing tickets, logging completion data, updating POD logs, producing weekly and monthly Scouts reports, and chasing outstanding tasks with maintenance teams and DNOs. You will support the allocation of Scouts to the night scouter and ensure all related records are kept up to date.

We’re looking for someone who is organised, proactive and confident working in a fast-paced operational environment. You should bring:

• Previous administration experience, ideally within construction, utilities, highways, engineering or another service-led environment.
• Strong IT skills, including MS Office (Word, Excel, Outlook) and the ability to learn project systems such as Workspace, Alloy, Dead Sure and Hammer Comms.
• Excellent attention to detail with experience handling documentation, data entry and maintaining accurate records.
• Good communication skills, both written and verbal, with the ability to work with internal teams, clients and suppliers.
• Experience managing multiple tasks such as document control, booking systems, invoicing support or ticket management.
• Ability to work independently, use initiative and respond quickly to operational needs.
• Strong organisational skills with the ability to prioritise and meet deadlines.

Desirable (not essential):

• Experience in Street Works, permitting, utilities or CRM/ticketing systems.
• Knowledge of commercial administration or supporting Quantity Surveyors.
• Document control experience within a project-based environment.

If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

VolkerHighways is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerHighways are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive annual leave and an additional day off on your birthday
• Option to buy additional annual leave
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly policies including enhanced maternity benefit
• Flexible working opportunities
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at careers@volkerwessels.co.uk