At a Glance
- Tasks: Deliver luxury experiences and drive sales in our stunning London showroom.
- Company: Join Volga Linen, a prestigious British luxury linen house with a Royal Warrant.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Exciting chance to build relationships with high-profile clients and enhance your career.
- Why this job: Be part of a brand that values craftsmanship and offers bespoke services.
- Qualifications: Experience in luxury retail and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a commercially minded Sales & Showroom Assistant to join our growing team at Volga Linen.
As a British luxury linen house and holder of a Royal Warrant, Volga Linen is recognised for its exceptional textiles, craftsmanship and bespoke services.
Based in our London showroom, you will represent the brand to retail and trade clients, delivering a highly personalised luxury experience while developing client relationships and driving sales.
The role combines showroom sales, client relationship management, targeted prospecting and customer service.
We are looking for someone with a strong appreciation of luxury, excellent presentation skills and the commercial awareness to identify and develop sales opportunities.
Key Responsibilities
- Luxury Showroom Experience & Sales
- Deliver an exceptional, personalised client experience, ensuring every interaction reflects the quality, heritage and prestige of Volga Linen.
- Maintain impeccable showroom presentation, merchandising and visual standards.
- Welcome retail and trade clients, providing knowledgeable advice on our fabrics, trims, finished products and bespoke services.
- Manage showroom appointments, product consultations and client presentations.
- Develop detailed product knowledge, including craftsmanship, pricing, lead times and bespoke capabilities.
- Ensure all written communications, presentations and client interactions reflect the brand's luxury positioning and tone.
- Develop the retail and trade sales pipeline through targeted prospecting, identifying and approaching interior designers, design studios and potential clients.
- Build and maintain relationships with key retail and trade clients, encouraging repeat business and identifying new opportunities.
- Proactively follow up showroom visits, quotations and sample requests to drive conversion.
- Identify opportunities to reactivate dormant accounts and develop existing relationships.
- Maintain accurate customer records and sales opportunities in Attio, ensuring follow-up actions are completed.
- Sample Management, Customer Service & Showroom Operations
- Manage sample requests from retail and trade clients, ensuring accurate and timely preparation and dispatch maintaining accurate records.
- Manage customer enquiries across email, telephone and the showroom, providing a consistently high standard of service.
- Handle customer queries, returns and delivery issues, ensuring timely and professional resolution.
- Maintain showroom sample collections, displays and presentation standards.
- Work closely with the Production Manager and Sales & Orders Manager on product availability, bespoke requests and delivery timelines.
Skills & Experience
- Experience in a customer-facing sales role within luxury retail, interiors, homewares or a premium product business.
- A strong understanding of luxury service standards, presentation and client relationship management.
- Commercial awareness and a proactive approach to generating sales and developing client relationships.
- Excellent written and verbal communication skills, with exceptional attention to detail.
- Strong organisational skills and the ability to manage multiple clients, enquiries and priorities.
- Experience using CRM systems to manage customer relationships and sales opportunities.
- Confidence using inventory management systems and Shopify.
Sales & Showroom Assistant in London employer: Volga Linen
Volga Linen offers a dynamic and creative work environment where employees can engage in hands-on roles that contribute directly to the company's success. The company values collaboration and innovation, providing opportunities for professional growth through diverse responsibilities in production, marketing, and brand management. Employees benefit from being part of a heritage brand that emphasizes quality and craftsmanship in its textile offerings.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Showroom Assistant in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Showroom Assistant at Volga Linen, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Volga Linen. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Showroom Assistant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Showroom Assistant in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Volga Linen:When writing your cover letter, make sure to tailor your message specifically for Volga Linen. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Volga Linen
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Volga Linen that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Volga Linen that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Volga Linen’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
