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For Companies At a Glance
- Tasks: Support software implementation and coordinate project activities with clients and teams.
- Company: Join DRAMS Software, a leader in innovative spirit management solutions.
- Benefits: Enjoy 32 holidays, private healthcare, and a generous bonus scheme.
- Other info: Remote-first culture with opportunities for personal and professional growth.
- Why this job: Be part of a diverse team making a real impact in the industry.
- Qualifications: Strong communication skills and a passion for project management.
The predicted salary is between 35000 - 40000 £ per year.
Job Summary
- Hours: Full Time, 37.5 (we are open to discussions around flexibility)
- Salary: £35,000 - £40,000
- Location: Scotland, Remote
- Holidays: 32 inclusive of bank holidays, increasing to 34 after 1 year's service
- Pension: Employer 5% Employee 4%
- Other Benefits: Private Healthcare, Life Assurance, Generous Discretionary Bonus, Family Friendly Policies, Company Sick Pay, Paid Bi-Annual Social Events.
Who are we?
At DRAMS Software, we’re revolutionising the way maturing spirit producers manage their bulk inventory and maturation warehouses. Our solutions are trusted by a number of high-profile UK and international companies including Beam Suntory, Bacardi, Campari, William Grant & Sons, Whyte & Mackay, and Glenmorangie. With a strong commitment to customer satisfaction, quality and collaboration, we’re proud to be growing our company globally, whilst staying true to our Scottish roots and values.
What is unique about us?
We understand that building a truly unique and dedicated system requires a diverse team of talented individuals to make it happen. At DRAMS, we put our people first, creating an environment where everyone feels valued, empowered, and supported. As a remote-first organisation, we offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive.
Main purpose of the role
To sit within the professional services team supporting software implementation, customer onboarding, integrations, and upgrade projects. You will be expected to work closely with the wider professional services team and at times the customer care team to ensure activities run efficiently, documentation is accurate, and communication across internal teams and clients is clear and timely.
Main Duties Include But Are Not Limited To
Project Support- Chair weekly customer project calls and drive clear actions and next steps
- Lead the day-to-day coordination and delivery of assigned implementation and upgrade projects
- Run standard projects independently using established plans, templates and processes
- Act as the primary day-to-day contact for customers during delivery
- Plan, schedule, and coordinate project activities and resources
- Maintain and update project plans, timelines, task lists, and risk/issue logs using Zoho Projects
- Prepare project documentation including agendas, meeting minutes, and action logs
- Track project milestones, budgets, and deliverables (days used vs remaining)
- Manage smaller change requests in line with agreed processes
- Escalate complex, commercial or contractual issues to the Professional Services Manager
- Act as a key communication point between the Professional Services team and customers
- Manage risks, resolve issues and own action outcomes
- Coordinate customer workshops, configuration sessions, training schedules, and deployment activities
- Ensure customer requirements and change requests are clearly documented and communicated internally
- Coordinate consultants and delivery schedules
- Prepare and share regular project status updates
- Lead internal stand-ups to align delivery activity
- Ensure requirements, decisions and actions are clearly documented
- Work closely with Customer Care and Product teams to ensure smooth handovers
- Contribute to creating and maintaining standard operating procedures (SOPs), templates, and documentation libraries
- Prepare weekly status reports and delivery dashboards
- Ensure accurate project data and reporting in Zoho Projects
- Maintain resource schedules and flag capacity constraints
- Track and update operational metrics, project pipeline status, and capacity reports
- Ensure project governance standards are followed and documents are consistent and accurate
- Identify practical ways to improve how we deliver projects
- Work independently day-to-day while knowing when to escalate for support
- Perform any other reasonable duties as required by Management
Reporting to Professional Services/ Operations Manager
Values
We value people with a growth mindset who listen, learn, and seek to improve. Successful people in our team listen, support, and value their colleagues, communicating openly and honestly, taking pride in their work, and focussing on meeting the needs of our customers and our business. Be inspired, be valued, and be part of something extraordinary with us.
Worker Type Regular
Number Of Openings Available 1
Associate Project Manager employer: Volaris Group
Contact Detail:
Volaris Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DRAMS Software and understanding their values and projects. Tailor your responses to show how your skills align with their mission of customer satisfaction and innovation.
✨Tip Number 3
Practice your project management skills! Use mock scenarios to demonstrate how you'd handle project coordination and client communication. This will help you feel more confident during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the DRAMS team.
We think you need these skills to ace Associate Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Project Manager role. Highlight relevant experience and skills that match the job description, especially in project coordination and customer communication.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for DRAMS Software. Share your passion for project management and how your values align with ours. Don’t forget to mention any specific experiences that showcase your ability to manage projects effectively.
Showcase Your Communication Skills: Since this role involves a lot of coordination and communication, make sure to demonstrate your communication skills in your application. Use clear and concise language, and provide examples of how you've successfully managed stakeholder relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Volaris Group
✨Know the Company Inside Out
Before your interview, take some time to research DRAMS Software. Understand their products, values, and the unique position they hold in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Project Scenarios
As an Associate Project Manager, you'll need to demonstrate your project management skills. Prepare examples from your past experiences where you've successfully led projects, managed teams, or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Since this role involves a lot of coordination and communication, be ready to discuss how you manage stakeholder expectations and keep everyone informed. Think of specific instances where your communication made a difference in a project’s success.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for project management, or how they measure success in this role. This shows that you're engaged and thinking about how you can contribute to their goals.