At a Glance
- Tasks: Build strong relationships with clients and drive revenue growth through innovative solutions.
- Company: Join a dynamic team at SpecTec, a leader in maritime applications.
- Benefits: Competitive salary up to £55,000 plus commission and great benefits.
- Other info: Collaborative environment that values initiative and innovation.
- Why this job: Make a real impact in the maritime industry while developing your career.
- Qualifications: 4+ years in SaaS sales or account management; strong communication skills.
The predicted salary is between 55000 - 55000 € per year.
Our Account Managers play a vital role in maintaining strong relationships with SpecTec customers and generating revenue to grow the business. You'll develop and strengthen customer connections, enabling them to fully benefit from their existing solutions and discover new opportunities within the maritime application ecosystem.
Key duties involve:
- Overseeing customer accounts during both pre-sales and post-sales phases, tracking account status, and supporting customer success through value-focused management.
- Identifying opportunities to attract new customers in the industry.
Account Management
- Develop and maintain long-term relationships with assigned clients, ensuring their satisfaction and continued use of SpecTec solutions.
- Act as the primary point of contact for clients, addressing inquiries, troubleshooting issues, and ensuring timely responses.
Strategic Partnerships
- Maximise the potential of existing strategic partnerships and create new ones, particularly with e-procurement suppliers and other platform integrators.
Revenue Growth
- Drive revenue growth by upselling and cross-selling SpecTec’s software solutions.
- Achieve and exceed sales targets and KPIs.
Market Expansion
- Identify and pursue new business opportunities within the maritime industry, focusing on ship managers, ship owners, operators, shipyards, and builders.
Customer Relationship Management
- Build and maintain strong, long-lasting relationships with key stakeholders.
- Understand their business objectives and provide solutions that align with their goals.
- Organise and lead periodic business reviews with customers’ key stakeholders, both in-person and remote, report meeting outcomes, and follow up with agreed actions.
CRM Management
- Utilise HubSpot to track sales activities, manage customer information, and ensure data accuracy.
- Regularly update the CRM system and company/sales reports to reflect current sales activities and pipeline status.
Sales Reporting
- Generate and analyze sales reports to provide insights and support strategic decision-making.
- Monitor market trends and competitor activities to identify opportunities and threats.
Collaboration
- Work closely with the technical team to ensure the successful delivery of solutions.
- Collaborate with marketing to develop targeted campaigns and promotional activities.
- Take ownership of the relationship between SpecTec and the customer – work with colleagues to address problems proactively.
AI Approach
- Recognise AI's value for your role, the Company, and the industry.
- Adopt an AI-first mindset to enhance your performance, seize new opportunities, and boost efficiency across the board.
- Take the initiative to explore and integrate cutting-edge AI tools in your daily work, always staying aligned with Company policy.
What you’ll bring:
- 4+ years’ experience in SaaS sales, account management, or business development.
- Strong communication, relationship‑building, and problem‑solving skills.
- Proficiency with HubSpot or similar CRM platforms.
- A driven, results‑focused attitude with a track record of meeting sales targets.
- Ability to manage multiple priorities independently in a remote environment.
- (Bonus) Experience in the maritime sector and familiarity with industry standards.
Why you’ll love it here:
- In addition to a competitive basic salary of up to £55,000 + commission and benefits, you’ll join a supportive, high‑performing team where collaboration, initiative, and innovation are celebrated.
- If you're a proactive self‑starter with a ‘can do’ attitude - and ready to make an impact - this is your chance to shine.
Account Manager employer: Volaris Group
At SpecTec, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Account Managers enjoy competitive salaries, generous commission structures, and the opportunity to grow within a supportive team dedicated to customer success in the maritime industry. With a focus on employee development and a commitment to leveraging cutting-edge technology, including AI, we empower our staff to excel and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the maritime industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with SaaS sales and account management. Share specific examples of how you've driven revenue growth or built strong customer relationships. We want to see your impact!
✨Tip Number 3
Be proactive! If you spot a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest. Tailor your message to show how you can help them grow their business in the maritime sector. It’s all about making that first move!
✨Tip Number 4
Utilise our website! Check out the opportunities we have at StudySmarter and apply directly through us. We’re always on the lookout for passionate individuals who can drive success and innovation. Let’s make your next career move together!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in SaaS sales and account management, and show how your skills align with what we’re looking for at SpecTec.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive revenue growth and build strong customer relationships. Numbers speak volumes, so include any relevant metrics!
Be Authentic:Let your personality shine through in your application. We value a ‘can do’ attitude and proactive mindset, so don’t be afraid to show us who you are and why you’re excited about this opportunity.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your genuine interest in joining our team at SpecTec.
How to prepare for a job interview at Volaris Group
✨Know Your Stuff
Before the interview, make sure you understand SpecTec's solutions and how they fit into the maritime industry. Familiarise yourself with their software offerings and think about how you can leverage your experience to drive revenue growth and customer satisfaction.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples of how you've successfully managed client accounts in the past, highlighting your communication and problem-solving skills. Be ready to discuss how you would approach maintaining long-term relationships with SpecTec's customers.
✨Be Data-Driven
Since you'll be using HubSpot for CRM management, brush up on your data analysis skills. Be prepared to discuss how you've used sales reports and market insights to inform your strategies in previous roles. This will show that you're not just a people person, but also someone who can drive results through informed decision-making.
✨Embrace AI
SpecTec values an AI-first mindset, so come prepared to discuss how you see AI impacting account management and sales in the maritime sector. Think about any tools or technologies you've used that could enhance efficiency and customer engagement, and be ready to share your ideas on integrating these into your work.