At a Glance
- Tasks: Support claims initiatives, manage relationships, and improve data quality.
- Company: Award-winning international underwriting group with rapid growth.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Agile work environment with excellent career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Understanding of Lloyd's claims processes and strong Excel skills.
The predicted salary is between 36000 - 60000 £ per year.
Volante Global are an award winning, multi-class, international underwriting group, delivering niche, specialist (re)insurance products to a broad distribution network. Employing underwriters with a proven track record in Europe, the Middle East, Canada, and the USA, we have seen unprecedented growth since starting in 2018, growth that is set to continue over the next 3 – 5 years. In January 2022, Volante’s syndicate 1699 was approved by Lloyd’s under the management of Asta, adding an insurance carrier to the existing MGA model. Guided by market-leading practitioners and powered by A+ to AA++ capacity, Volante revolutionised the MGA model by ensuring that we align with the interest of our stakeholders. Costs and commissions are kept low to ensure competitiveness, and underwriting is focussed on profit, rather than income, through a business model that sees us sharing profits with capacity providers. Support services are centralised and outsourced, and systems are modern and flexible, all adding to an agile style of working. This model is now being adapted to also apply to our syndicate.
Responsibilities
- Provide support to the Claims Operations Manager with respect to Claims initiatives and projects.
- Assist in the management and utilisation of existing outsourced relationships including DCA’s, brokers and expert panels.
- Improve the quality of data received from third parties.
- Oversight and analysis of KPI data received from third parties.
- Support internal teams, with a focus on Actuarial, Claims, Operations and the MI team.
- Management and reconciliation of Loss funds – predominantly via the Vitesse platform.
- Identify opportunities to streamline and improve claims processes.
- Ability to document the processes undertaken in the Claims Operations team.
- Assist in the production of reports for claims payments and loss fund top ups via Vitesse.
Essential requirements
- A good understanding of the Lloyd’s claims processes and systems – including ECF.
- Good knowledge of the Microsoft Office suite, particularly Microsoft Excel.
- Understanding of Lloyd’s processes and practices.
- Vitesse Loss funds.
Claims Operations Analyst in City of London employer: Volante Global
Volante Global is an exceptional employer, offering a dynamic and innovative work environment that fosters professional growth and collaboration. With a focus on maintaining low costs and high profitability, employees benefit from a culture that prioritises agility and efficiency, alongside opportunities to engage with leading industry practitioners. Located in a thriving sector, Volante provides its team with the chance to contribute to groundbreaking projects while enjoying a supportive atmosphere that encourages continuous development.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Operations Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Volante Global. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Lloyd's claims processes and systems. Show us you know your stuff, and you'll stand out from the crowd!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and how it relates to the Claims Operations Analyst role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Volante Global.
We think you need these skills to ace Claims Operations Analyst in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Operations Analyst role. Highlight relevant experience and skills that match the job description, especially your understanding of Lloyd’s claims processes and systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Volante Global. Don’t forget to mention your familiarity with tools like Vitesse and Microsoft Excel.
Showcase Your Analytical Skills:Since the role involves oversight and analysis of KPI data, make sure to showcase any analytical skills or experiences in your application. We want to see how you can improve processes and contribute to our agile working style.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Volante Global
✨Know Your Claims Processes
Make sure you brush up on the Lloyd’s claims processes and systems, especially ECF. Being able to discuss these confidently will show that you’re not just familiar with the basics but have a solid understanding of how they work in practice.
✨Excel at Excel
Since a good knowledge of Microsoft Excel is essential for this role, practice your skills beforehand. Be ready to discuss how you've used Excel in past roles, particularly for data analysis or reporting, as this will demonstrate your capability to handle the responsibilities of the position.
✨Show Your Analytical Skills
Prepare examples of how you've improved processes or analysed data in previous jobs. This could be anything from streamlining workflows to enhancing data quality. Highlighting these experiences will show that you can contribute to the continuous improvement of claims operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the Claims Operations team faces or how they measure success. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
