Operations Support Coordinator
Operations Support Coordinator

Operations Support Coordinator

Crawley Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support editorial and resourcing efforts across various departments in a dynamic media environment.
  • Company: Join Iran International and Afghanistan International, leaders in delivering impactful news coverage.
  • Benefits: Enjoy flexible scheduling, opportunities for growth, and a vibrant team culture.
  • Why this job: Be part of a fast-paced team making a difference in global news while honing your organisational skills.
  • Qualifications: Strong understanding of TV news production and excellent communication skills are essential.
  • Other info: This role involves shift work, including weekends and occasional after-hours commitments.

The predicted salary is between 36000 - 60000 £ per year.

Reporting to the Business Operations Manager (Technical Operations and Production), the successful candidate will work as part of a team to support the editorial and resourcing ambitions of Iran International and Afghanistan International. They will collaborate with various departments, including Newsgathering, Newsroom, Sport, Current Affairs, Technical Operations and Production. The postholder will be a key contributor to ensuring resources are allocated effectively and efficiently and that business objectives are met.

Responsibilities:

  • Ensuring rotas for teams are accurate (recording shifts, leave, sickness) and planned in advance to fully resource a 24-hour service.
  • Reporting sickness, leave and shifts to various departments including Human Resources and Finance.
  • Be proactive in contributing towards the cost-effective scheduling of resources and managing overtime and freelance spend.
  • Liaise with Technical Operations and Production teams to ensure that forward scheduling meets future requirements.
  • Financial reporting across the department – overtime and special payments and tracking of spend in conjunction with either the Department Directors or the Business Operations Manager.
  • Working with managers and directors on studio projects and planning, arranging travel, kit, risk assessments and advances as necessary.
  • Maintaining, operating, and improving a range of office processes and administrative systems to ensure the smooth running of the team and accurate record keeping for the department and deployments.
  • Negotiate rates for resources as necessary and raise POs for these resources.
  • Manage the relationship between vendors and the business including the workflow of invoice payments.
  • Raise contracts for resources as necessary.
  • Ensuring business compliance through requirements such as IR35 assessments and Right to Work Checks.
  • Ensure payments for guests, contributors and vendors are fulfilled.
  • Fulfil any post-production paperwork as necessary, including archive rights and music reporting.
  • Liaise with Volant departments for resources as necessary and ensure all processes are followed.
  • Fulfil other administrative tasks as necessary.

Requirements:

  • Strong understanding of Iran and Afghanistan International’s editorial vision.
  • Good comprehension of TV News production.
  • Knowledge of data protection law.
  • Interpersonal and communication skills sufficient to establish and maintain effective relations with a wide range of internal and external contacts.
  • Proven track record of being organised and responsive in fast-paced environments, often with conflicting demands.
  • Proven financial acumen.
  • High standard of accuracy and attention to detail.
  • Excellent Computer proficiency (MS Office – Word, Excel, and Outlook).
  • Sound knowledge of experience of using a scheduling system (ideally RotaCloud) and financial systems such as NetSuite.
  • Shift work, 7 day a week role with occasional after-hours work.

Operations Support Coordinator employer: Volant Media UK Ltd

At Iran International and Afghanistan International, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Operations Support Coordinator role provides unique opportunities for professional growth within a fast-paced environment, where your contributions directly impact our editorial ambitions. With a commitment to employee well-being, we offer competitive benefits and a supportive atmosphere that values diversity and encourages proactive engagement in achieving our business objectives.
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Contact Detail:

Volant Media UK Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Support Coordinator

✨Tip Number 1

Familiarise yourself with the editorial vision of Iran and Afghanistan International. Understanding their goals and values will help you align your approach during interviews and discussions, showcasing your commitment to their mission.

✨Tip Number 2

Brush up on your knowledge of TV news production processes. Being able to discuss how various departments interact and contribute to the overall production will demonstrate your industry insight and make you a more attractive candidate.

✨Tip Number 3

Highlight your organisational skills by preparing examples of how you've effectively managed schedules or resources in previous roles. This will show that you can handle the fast-paced environment and conflicting demands typical of this position.

✨Tip Number 4

If you have experience with scheduling systems like RotaCloud or financial systems such as NetSuite, be ready to discuss this in detail. Demonstrating your proficiency with these tools will give you an edge over other candidates.

We think you need these skills to ace Operations Support Coordinator

Strong understanding of editorial vision
Knowledge of TV News production
Data protection law comprehension
Interpersonal skills
Effective communication skills
Organisational skills
Ability to manage conflicting demands
Financial acumen
Attention to detail
Proficiency in MS Office (Word, Excel, Outlook)
Experience with scheduling systems (ideally RotaCloud)
Familiarity with financial systems (such as NetSuite)
Ability to work in a fast-paced environment
Flexibility for shift work and after-hours tasks

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operations Support Coordinator position. Tailor your application to highlight how your skills and experiences align with the job description.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in operations support, scheduling, or financial reporting. Use specific examples to demonstrate your organisational skills and ability to manage conflicting demands.

Showcase Your Skills: Make sure to mention your proficiency in MS Office and any experience with scheduling systems like RotaCloud. Highlight your attention to detail and financial acumen, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your understanding of Iran and Afghanistan International’s editorial vision. Explain why you are passionate about supporting their operations and how you can contribute to their success.

How to prepare for a job interview at Volant Media UK Ltd

✨Understand the Editorial Vision

Make sure you have a solid grasp of Iran and Afghanistan International's editorial vision. Research their recent projects and understand their goals, as this will help you demonstrate your alignment with their mission during the interview.

✨Showcase Your Organisational Skills

Prepare examples that highlight your ability to manage multiple tasks in a fast-paced environment. Discuss specific instances where you successfully handled conflicting demands, as this role requires strong organisational skills.

✨Familiarise Yourself with Scheduling Systems

If you have experience with scheduling systems like RotaCloud, be ready to discuss it. If not, take some time to learn about it and express your willingness to adapt to new systems, as this is crucial for the role.

✨Demonstrate Financial Acumen

Be prepared to talk about your experience with financial reporting and managing budgets. Highlight any relevant experience you have with tracking spend or negotiating rates, as these skills are essential for the Operations Support Coordinator position.

Operations Support Coordinator
Volant Media UK Ltd
V
  • Operations Support Coordinator

    Crawley
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-26

  • V

    Volant Media UK Ltd

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