At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London brand with a focus on creativity and kindness.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Dynamic role with opportunities to lead events and enhance customer experiences.
- Why this job: Be the host with the most and connect with people from around the world.
- Qualifications: Passion for service, storytelling skills, and a friendly attitude.
The predicted salary is between 12 - 15 £ per hour.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals.
Other responsibilities include, but are not limited to:
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Team management
- Communicate effectively
- Build collaborative relationships across department store
- Create, organise and execute in store events
- Effectively manage stock and inventory
- Maintain high VM standards and work environment
- Complete any administrative tasks to a high standard and in a timely manner
- Be aware of competitor activity and drive an omni-channel approach
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. They will have a passion for service and storytelling whilst being adaptable and versatile. The ideal candidate will bring positive energy, curiosity, and a genuine passion for creating memorable customer experiences. They will enjoy connecting with people, sharing stories, and helping customers discover products they love. Adaptable and versatile, they take pride in representing Jo Malone, contributing to a polished and engaging in-store experience.
Requirements include:
- The ability to provide inspirational, authentic and personalised customer service
- Proven track record of achieving and/or leading a team to achieve sales and customer service targets
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Senior Stylist, Jo Malone (15hrs per week) employer: Voisins Department Store Limited
At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and exceptional customer service. As a Senior Stylist, you will not only engage with a diverse clientele but also have the opportunity to grow within a globally recognised brand that values your contributions and encourages personal development. With flexible hours and a supportive team environment, working at our boutique offers a unique chance to be part of a brand that embodies generosity and kindness in every interaction.
Contact Details:
Voisins Department Store Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Stylist, Jo Malone (15hrs per week)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Voisins Department Store Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Senior Stylist, Jo Malone (15hrs per week)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Voisins Department Store Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Voisins Department Store Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Voisins Department Store Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Voisins Department Store Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Voisins Department Store Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Voisins Department Store Limited!
