At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join a leading beauty retailer with a focus on teamwork and innovation.
- Benefits: Competitive salary, staff discounts, and opportunities for personal growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Be at the forefront of beauty trends while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for beauty products.
The predicted salary is between 30000 - 40000 £ per year.
Role and Responsibilities
- To implement the Company’s strategic policy and objectives at Sales Floor level.
- To manage, lead and develop their team of Sales Consultants and Advisors to deliver world class customer service.
- To operate their area of responsibility within the agreed staff costs budgets.
- Work with Buyers to achieve agreed targets for sales, margin and profit.
- To achieve high standards of merchandise presentation, housekeeping and staff appearance.
- To effectively manage any concessions within the product area.
Key Results
- Responsible, with the Buyer, for setting weekly and monthly sales targets to measure performance.
- Responsible for setting daily and weekly sales targets for individual members of the department team, monitor performance of staff ensuring formal assessments and appraisals are conducted to deadline.
- Responsible for managing and developing the people in their team, conducting induction training and probation reviews.
- Responsible for developing the selling and customer service skills of the people under their management including development of product knowledge.
- Assist the Buyer in maintaining stock assortment and range in accordance with the agreed range plan and company policy.
- Responsible for providing feedback on the range plan every season and proposing adjustments.
- Responsible for planning and monitoring the department’s expenditure on staff costs and for keeping expenditure within budget.
- Responsible for maintaining a comprehensive knowledge of the brands and products available on the market and of competitor activity.
- Work with the Buyer to plan and execute the department’s promotional calendar.
- Responsible for general security in the area of responsibility and applying company Health and Safety policies.
- Responsible for ensuring that a part of each working day is spent attending to customers in their own department, to ensure an updated knowledge of customer preferences, needs and trends.
- Responsible for achieving agreed standards of visual merchandise presentation and overall visual appearance of the sales floor in their area.
- Responsible for dealing with Customer complaints.
- Be responsible for their own continuous professional development.
Sales Floor Manager – Beauty Hall (37.5 hours) employer: Voisins Department Store Limited
As a Sales Floor Manager in our Beauty Hall, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. We offer comprehensive training programmes, competitive benefits, and a vibrant work culture that encourages creativity and collaboration. Join us in a location that not only values your contributions but also provides opportunities to engage with the latest beauty trends and customer preferences, making every day rewarding and impactful.
Contact Details:
Voisins Department Store Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Manager – Beauty Hall (37.5 hours)
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially around team management and customer service.
✨Tip Number 3
Dress to impress! Make sure your appearance reflects the brand's image. A polished look shows you understand the importance of presentation, which is key in the beauty industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Floor Manager – Beauty Hall (37.5 hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty products shine through! Share any relevant experiences or knowledge you have about the industry. We want to see that you're genuinely excited about the role and the products you'll be working with.
Highlight Your Leadership Skills:As a Sales Floor Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team or developed others' skills. We’re looking for someone who can inspire and motivate!
Be Results-Driven:We love numbers! In your application, mention any sales targets you've met or exceeded in previous roles. Show us how you’ve contributed to achieving goals and how you plan to do the same with us. It’s all about driving results together!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight the skills and experiences that align with what we’re looking for. Remember, we want to see how you fit into our team!
How to prepare for a job interview at Voisins Department Store Limited
✨Know Your Products Inside Out
As a Sales Floor Manager in the Beauty Hall, it's crucial to have a comprehensive understanding of the brands and products you'll be managing. Research the latest trends, popular products, and competitor offerings. This knowledge will not only impress your interviewers but also show that you're passionate about the role.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading and developing teams. Share specific examples of how you've motivated staff, conducted training, or handled performance appraisals. Highlighting your ability to manage and inspire a team will resonate well with the interviewers.
✨Showcase Your Customer Service Expertise
Since delivering world-class customer service is key, think of instances where you've gone above and beyond for customers. Be ready to explain how you handle complaints and ensure customer satisfaction. This will demonstrate your commitment to maintaining high standards in the sales environment.
✨Prepare for Budget Management Questions
Understanding how to operate within budget constraints is essential for this role. Brush up on your experience with managing costs and achieving sales targets. Be ready to discuss how you've successfully balanced expenditure while driving sales growth in previous positions.
