At a Glance
- Tasks: Maximise sales and deliver top-notch customer service in a vibrant retail environment.
- Company: Join the iconic Voisins Department Store and represent leading brands like Kurt Geiger.
- Benefits: Enjoy competitive pay, team discounts, and opportunities for personal growth.
- Other info: Collaborative atmosphere with chances to learn and grow in retail.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for sales and excellent communication skills are a must.
The predicted salary is between 20000 - 25000 € per year.
Role Overview
Maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures. Represent Voisins Department Store to the highest standards in all daily activities.
Main Duties and Responsibilities
- Customer Service
- To provide excellent customer service and surpass customer expectations at every opportunity.
- To identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits.
- To take every opportunity to sign up customers to Voisins Rewards to encourage customer loyalty.
- To be able to resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
- To be prepared to walk the extra mile for all KG & Luggage customers.
- Driving the Sales
- To maximise every selling opportunity to achieve store sales targets.
- To optimise product knowledge to the best advantage in recommending and drawing customer’s attention to the products to provide second to none customer service and maximise selling opportunities.
- Link and additional selling to ensure that we are encouraging our customers at every opportunity to purchase more products.
- To attend and participate in store meetings and training sessions as required by your manager.
- To ensure that good communication with your colleagues is maintained.
- Maintaining Company’s Standards
- To enhance and maintain brand standards on visual display and merchandising, cleanliness and general housekeeping standards.
- To adhere to company’s dress code and appearance policy and conduct as outlined in the Employee Handbook and company’s policies and procedures.
- Team Work
- To attend and participate in store meetings and training sessions as required by your manager.
- To ensure that good communication with your colleagues is maintained.
- To foster a team working attitude and be open to constructive feedback.
- To offer help and support to other colleagues when needed or asked by the managers.
Sales Consultant – Kurt Geiger & Luggage in London employer: Voisins Department Store Limited
Voisins Department Store is an exceptional employer that prioritises employee development and a collaborative work culture. With a focus on maximising sales while delivering outstanding customer service, employees are encouraged to grow their skills through regular training sessions and team meetings. Located in a vibrant retail environment, Voisins offers unique opportunities for career advancement and fosters a supportive atmosphere where every team member can thrive.
Contact Detail:
Voisins Department Store Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant – Kurt Geiger & Luggage in London
✨Tip Number 1
Get to know the company inside out! Research Voisins Department Store and Kurt Geiger & Luggage. Understanding their values and products will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve complaints or upsell products. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend store events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Sales Consultant – Kurt Geiger & Luggage in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight your experience in providing excellent customer service. We want to see how you've gone the extra mile for customers in the past, so share specific examples that showcase your ability to meet and exceed expectations.
Maximise Your Sales Experience:Don’t forget to mention any sales experience you have! We’re looking for someone who can drive sales and optimise product knowledge. Include details about how you’ve successfully maximised selling opportunities in previous roles.
Be a Team Player:Teamwork is key at StudySmarter, so let us know how you’ve collaborated with colleagues in the past. Share instances where you’ve supported your team or contributed to a positive work environment, as this will show us you’re a great fit for our culture.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to attach your CV and cover letter directly. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Voisins Department Store Limited
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Kurt Geiger and Luggage products. Understand their features, benefits, and pricing. This will help you answer product-related questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went the extra mile for a customer or resolved a complaint effectively. This will demonstrate your ability to meet and exceed customer expectations.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve collaborated with colleagues in previous jobs. Share specific instances where you supported your team or contributed to a positive work environment.
✨Dress to Impress
Adhere to the company’s dress code and appearance policy by dressing smartly for the interview. This shows that you respect the brand and understand the importance of maintaining high standards in presentation.
