At a Glance
- Tasks: Maximise sales and provide top-notch customer service in a vibrant retail environment.
- Company: Join the dynamic team at Voisins Department Store, known for its excellent customer experience.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Great chance to develop skills in a supportive and energetic atmosphere.
- Why this job: Be part of a fun team while helping customers find their perfect products.
- Qualifications: Passion for sales and a knack for customer service.
The predicted salary is between 10 - 12 £ per hour.
Role Overview: Maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures. Represent Voisins Department Store to the highest standards in all daily activities.
Customer Service
- To provide excellent customer service and surpass customer expectations at every opportunity.
- To identify customer needs and answer product related questions.
- Be able to respond to queries on product prices, features and benefits.
- To take every opportunity to sign up customers to Voisins Rewards to encourage customer loyalty.
- To be able to resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
- To be prepared to walk the extra mile for all KG & Luggage customers.
Driving the Sales
- To maximise every selling opportunity to achieve store sales targets.
- To optimise product knowledge to the best advantage in recommending and drawing customer's attention to the products to provide second to none customer service and maximise selling opportunities.
- Link and additional selling to ensure that we are encouraging our customers at every opportunity to purchase more products.
- To attend and participate in store meetings and training sessions as required by your manager.
- To ensure that good communication with your colleagues is maintained.
Maintaining Company's Standards
- To enhance and maintain brand standards on visual display and merchandising, cleanliness and general housekeeping standards.
- To adhere to company's dress code and appearance policy and conduct as outlined in the Employee Handbook and company's policies and procedures.
Team Work
- To attend and participate in store meetings and training sessions as required by your manager.
- To ensure that good communication with your colleagues is maintained.
- To foster a team working attitude and be open to constructive feedback.
- To offer help and support to other colleagues when needed or asked by the managers.
Lifestyle Consultant (10 hrs) in London employer: Voisins Department Store Limited
At Voisins Department Store, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Our vibrant work culture fosters teamwork and open communication, ensuring that every Lifestyle Consultant has the opportunity to excel in their role while providing outstanding customer service. With competitive benefits and a commitment to professional development, we empower our staff to thrive in a dynamic retail environment, making every day rewarding and meaningful.
Contact Details:
Voisins Department Store Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lifestyle Consultant (10 hrs) in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Voisins Department Store Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Lifestyle Consultant (10 hrs) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Voisins Department Store Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Voisins Department Store Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Voisins Department Store Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Voisins Department Store Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Voisins Department Store Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Voisins Department Store Limited!
