At a Glance
- Tasks: Maximise sales and provide top-notch customer service in a vibrant retail environment.
- Company: Join the iconic Voisins Department Store and represent leading brands like Kurt Geiger.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Great chance to develop your career in retail with a supportive team.
- Why this job: Be part of a dynamic team and make customers' shopping experiences unforgettable.
- Qualifications: Passion for sales and excellent communication skills are a must.
The predicted salary is between 12 - 15 £ per hour.
Role Overview: Maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures. Represent Voisins Department Store to the highest standards in all daily activities.
Customer Service
- To provide excellent customer service and surpass customer expectations at every opportunity.
- To identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits.
- To take every opportunity to sign up customers to Voisins Rewards to encourage customer loyalty.
- To be able to resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
- To be prepared to walk the extra mile for all KG & Luggage customers.
Driving the Sales
- To maximise every selling opportunity to achieve store sales targets.
- To optimise product knowledge to the best advantage in recommending and drawing customer’s attention to the products to provide second to none customer service and maximise selling opportunities.
- Link and additional selling to ensure that we are encouraging our customers at every opportunity to purchase more products.
- To attend and participate in store meetings and training sessions as required by your manager.
- To ensure that good communication with your colleagues is maintained.
Maintaining Company’s Standards
- To enhance and maintain brand standards on visual display and merchandising, cleanliness and general housekeeping standards.
- To adhere to company’s dress code and appearance policy and conduct as outlined in the Employee Handbook and company’s policies and procedures.
Team Work
- To attend and participate in store meetings and training sessions as required by your manager.
- To ensure that good communication with your colleagues is maintained.
- To foster a team working attitude and be open to constructive feedback.
- To offer help and support to other colleagues when needed or asked by the managers.
Lifestyle Consultant (10 hrs) employer: Voisins Department Store Limited
At Voisins Department Store, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Our vibrant work culture fosters teamwork and open communication, ensuring that every Lifestyle Consultant has the opportunity to excel in their role while providing outstanding customer service. With competitive benefits and a commitment to employee development, we create a rewarding environment where you can thrive in the heart of the community.
Contact Details:
Voisins Department Store Limited Recruitment Team
