At a Glance
- Tasks: Manage complex product configurations and ensure smooth operations across multiple systems.
- Company: Join Vodafone Intelligent Solutions, a leader in innovative telecom solutions.
- Benefits: Enjoy hybrid working, medical services, and a range of flexible benefits.
- Other info: Embrace a culture of diversity and continuous learning while making a real impact.
- Why this job: Be part of a dynamic team driving transformation in the telecom industry.
- Qualifications: Experience with BSS/OSS systems, SQL, and integration testing is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology and Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.
About this Role
We are seeking a Platform Specialist to manage complex product configurations across mobile and fixed-line domains. This role plays a critical part in ensuring the end-to-end lifecycle of product configurations, working closely with business units, project teams, and IT operations. The individual will contribute to detailed design, implementation, testing, and operational support, while acting as a technical owner across multiple BSS and OSS systems.
What you'll do
- Manage complex product configurations across multiple systems, acting as a technical expert based on solution design documentation.
- Contribute to detailed design activities and provide solution consulting for new initiatives.
- Create, maintain, and update configuration reports, change requests, design documentation, and knowledge-sharing materials.
- Take end-to-end technical ownership of configurations across all relevant systems.
- Ensure effective lifecycle management of product configurations and collaborate closely with IT operations on system utilisation.
- Configure control parameters for BSS and OSS applications to support stable and reliable system operations.
- Provide second- and third-level support, including error investigation and log analysis, for IT operations and other departments.
- Lead and support integration testing, user acceptance testing, and functional user testing activities.
Who you are
- An individual with very good knowledge of BSS and OSS systems.
- Experienced in working with relational databases, SQL, and XML.
- Comfortable using scripting languages and working in UNIX environments.
- Experienced as an integration or configuration specialist within CRM, ERP, marketing, or e-commerce platforms.
- Able to manage multiple complex configurations while collaborating effectively within an agile team.
- Familiar with the software development lifecycle and both structured and agile delivery methodologies.
- A clear communicator with strong stakeholder engagement and presentation skills.
- Curious, motivated to learn, and committed to continuous improvement.
- Organised, structured, transparent, and able to prioritise effectively.
- Fluent in English.
What's in it for you
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- 23 days off
- Special Paternal Program - 4 months of paid paternity leave
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
Platform Specialist employer: VOIS Romania
At VOIS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across our global teams. With a strong commitment to employee growth, we provide ongoing education opportunities, a hybrid working model, and a comprehensive benefits package that includes medical services, life insurance, and generous leave policies. Join us in the UK to be part of a diverse community where your contributions are valued, and you can truly make a difference in the telecommunications industry.
