At a Glance
- Tasks: Manage complex product configurations and support innovative telecom solutions.
- Company: Join Vodafone Intelligent Solutions, a leader in the global telco industry.
- Benefits: Enjoy hybrid working, medical services, and a range of employee benefits.
- Other info: Embrace a culture of diversity and continuous learning.
- Why this job: Be part of a dynamic team driving transformation in the telecom sector.
- Qualifications: Experience with BSS/OSS systems and strong SQL skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology and Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.
About this Role
We are seeking a Platform Specialist to manage complex product configurations across mobile and fixed-line domains. This role plays a critical part in ensuring the end-to-end lifecycle of product configurations, working closely with business units, project teams, and IT operations. The individual will contribute to detailed design, implementation, testing, and operational support, while acting as a technical owner across multiple BSS and OSS systems.
What you'll do
- Manage complex product configurations across multiple systems, acting as a technical expert based on solution design documentation.
- Contribute to detailed design activities and provide solution consulting for new initiatives.
- Create, maintain, and update configuration reports, change requests, design documentation, and knowledge-sharing materials.
- Take end-to-end technical ownership of configurations across all relevant systems.
- Ensure effective lifecycle management of product configurations and collaborate closely with IT operations on system utilisation.
- Configure control parameters for BSS and OSS applications to support stable and reliable system operations.
- Provide second- and third-level support, including error investigation and log analysis, for IT operations and other departments.
- Lead and support integration testing, user acceptance testing, and functional user testing activities.
Who you are
- An individual with very good knowledge of BSS and OSS systems.
- Experienced in working with relational databases, SQL, and XML.
- Comfortable using scripting languages and working in UNIX environments.
- Experienced as an integration or configuration specialist within CRM, ERP, marketing, or e-commerce platforms.
- Able to manage multiple complex configurations while collaborating effectively within an agile team.
- Familiar with the software development lifecycle and both structured and agile delivery methodologies.
- A clear communicator with strong stakeholder engagement and presentation skills.
- Curious, motivated to learn, and committed to continuous improvement.
- Organised, structured, transparent, and able to prioritise effectively.
- Fluent in English.
What's in it for you
- Hybrid way of working: 2 days per week/ 8 per month.
- Medical and dental services.
- Life and hospitalization insurance.
- Dedicated employee phone subscription.
- Special discounts for gyms and retailers.
- Annual Company Bonus.
- Ongoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills.
- 23 days off.
- Special Paternal Program - 4 months of paid paternity leave.
What skills you will learn
- Advanced configuration and lifecycle management across BSS and OSS ecosystems.
- Deeper expertise in integration testing, user acceptance testing, and operational support.
- Enhanced stakeholder management and solution consulting capabilities.
- Broader understanding of telecom product architectures and system interactions.
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
Platform Specialist in London employer: VOIS Romania
At VOIS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, we provide ongoing education opportunities, a hybrid working model, and a comprehensive benefits package including medical services, life insurance, and generous leave policies. Join us in our mission to create a more connected and inclusive world while enjoying the unique advantages of working within a global leader in the telecommunications industry.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Specialist in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what VOIS Romania values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges VOIS Romania might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at VOIS Romania!
✨Direct Apply to VOIS Romania
Let's not forget to apply directly through the VOIS Romania website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Platform Specialist in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at VOIS Romania.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at VOIS Romania. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at VOIS Romania
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.