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For Companies At a Glance
- Tasks: Manage APAC customer accounts and ensure smooth order processing and communication.
- Company: Join a fast-growing, innovative loudspeaker manufacturer with a global reach.
- Benefits: Enjoy autonomy, trust, and the chance to work with international customers.
- Why this job: Be part of a brand that challenges convention and creates unforgettable moments.
- Qualifications: Fluent in Mandarin and English, with sales administration experience.
- Other info: Opportunity for occasional international travel and meaningful commercial responsibility.
The predicted salary is between 30000 - 42000 £ per year.
Void Acoustics is a design led professional loudspeaker manufacturer, supplying customers worldwide. We are looking for a Sales Administrator (Mandarin Speaking) to support and manage our APAC customer base from our Poole headquarters.
Hours: 07:30AM - 16:30PM to align with APAC time zones.
What You’ll Do
Reporting to the Sales Manager, this is a hands on, commercially focused role where you’ll manage your own accounts, deal directly with customers and keep orders, cash, and communication moving efficiently and proactively. Please note that the role may involve occasional international travel.
You’ll support our APAC Regional Sales Manager across a variety of tasks, including:
- Day to day sales administration for APAC customers
- Order processing, invoicing and customer communication using SAP Business One
- Proactive follow up on orders and cash collection
- Managing customer expectations around lead times, deliveries and any service issues
- Dealing confidently and professionally with challenging or sensitive customer situations
- Close coordination with manufacturing, logistics, and sales teams
- Maintaining accurate records and reports using Excel and Outlook
What We’re Looking For
- Relevant experience in a sales administration, customer support or commercial role
- Fluent Mandarin, with strong spoken and written English, required for business communication
- Confident, professional and commercially aware, with the ability to represent the business effectively
- Self motivated and able to work independently with minimal supervision
- Comfortable challenging customers constructively when required, while maintaining a professional approach
- Proven experience managing conflict and complex customer situations
- Experience using SAP Business One
- Strong Excel skills, including tracking, reporting and maintaining accuracy
- Highly organised, reliable and detail focused, with the ability to manage multiple priorities
Why Void?
- Founder owned, fast growing global brand
- High quality products with a strong design led reputation
- Direct exposure to international customers and meaningful commercial responsibility
- A role offering trust, autonomy and clear expectations
We are not another copy-and-paste pro audio brand. We challenge convention, create unforgettable moments and disrupt the status quo. If you’re practical, commercially switched on and comfortable taking ownership, we’d love to hear from you!
To apply, please send your CV and a covering letter to hr@voidacoustics.com
Sales Administrator (Mandarin Speaking) in Poole employer: Void Acoustics
Contact Detail:
Void Acoustics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator (Mandarin Speaking) in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Void Acoustics or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show us you’re genuinely interested in what we do and how you can contribute to our mission of challenging convention.
✨Tip Number 3
Practice your Mandarin and English communication skills. Since this role involves dealing with APAC customers, being fluent and confident in both languages will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Void team.
We think you need these skills to ace Sales Administrator (Mandarin Speaking) in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Administrator role. Highlight your sales administration experience, especially any work with APAC customers or using SAP Business One.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your fluency in Mandarin and how your skills can help us manage our APAC customer base effectively.
Showcase Your Communication Skills: Since this role involves dealing with customers directly, make sure to demonstrate your strong communication skills in both English and Mandarin. Use clear and professional language throughout your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Void Acoustics
✨Know Your Stuff
Before the interview, make sure you understand Void Acoustics and their products. Familiarise yourself with their design-led approach and how they stand out in the pro audio industry. This will show your genuine interest and help you connect your skills to their needs.
✨Show Off Your Mandarin Skills
Since this role requires fluent Mandarin, be prepared to demonstrate your language skills during the interview. Practice common sales scenarios in Mandarin, so you can confidently showcase your ability to communicate effectively with APAC customers.
✨Be Ready for Real Scenarios
Expect questions about handling challenging customer situations. Think of examples from your past experience where you successfully managed conflict or complex issues. This will highlight your problem-solving skills and your ability to maintain professionalism under pressure.
✨Excel at Excel
Given the importance of Excel in this role, brush up on your skills before the interview. Be ready to discuss how you've used Excel for tracking and reporting in previous roles. You might even want to prepare a few examples of how you maintained accuracy and organisation in your work.
