First-Line IT Support Engineer - Desktop & SaaS (Hybrid) in Sheffield

A leading SaaS provider in Sheffield is seeking a 1st Line IT Support Engineer for a hybrid role focused on managing client interactions with its vending management system. The position requires strong customer-facing IT skills, excellent verbal and written communication, and a passion for problem-solving. Key responsibilities include handling support queries, assisting with software testing, and collaborating with the development team. A competitive salary, professional growth opportunities, and a supportive work environment are offered.