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For Companies At a Glance
- Tasks: Drive revenue growth and deepen client relationships in the legal tech sector.
- Company: Join Actionstep, a pioneering SaaS company transforming legal practice management.
- Benefits: Enjoy flexible working, unlimited leave, and competitive salary with great perks.
- Why this job: Be part of a dynamic team shaping the future of legal tech innovation.
- Qualifications: Experience in SaaS sales and the legal industry, with strong relationship-building skills.
- Other info: Fantastic training opportunities and a relaxed, friendly team culture.
The predicted salary is between 65000 - 75000 ÂŁ per year.
Are you ready to help shape the future of legal tech? At Actionstep we’re transforming how law firms work, and we’re looking for a dynamic Senior Account Manager to join our UK team.
The Role at a Glance
- Position: UK Senior Account Manager
- Location: Hybrid – London (King’s Cross)
- Salary: £65,000–£75,000 Base, £170,000 OTE
- Benefits: Great benefits & perks
Background / Skills
- SaaS/IT Sales
- Legal industry experience
- Salesforce CRM experience
- Consultative sales & account management
- Upsell, cross‑sell expertise
About Actionstep
Actionstep is a pioneer in SaaS products specializing in legal practice management software. We’re a fast‑growing, dynamic business with a global customer base.
Senior Account Manager Role
- Drive revenue growth by uncovering cross‑sell opportunities within our existing customer base.
- Deepen relationships with current clients, identify evolving needs, and position the right add‑ons or upgrades to maximise value, retention and satisfaction.
- Work closely with Account Managers and Customer Success to analyse usage patterns, surface insights, and proactively recommend solutions.
- Bridge service and sales, ensuring clients get the most from Actionstep while informing product and marketing with real customer trends.
About You
- Experience in the legal industry, ideally with practice management and accounting software.
- Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets.
- Skilled in assessing customer needs, building trusted multi‑level relationships, and closing opportunities.
- Experienced Salesforce CRM user.
- Excellent communicator, presentation and written skills; confident engaging customers and internal teams.
- Proven relationship builder, strong negotiator, proactive problem solver with technical aptitude.
- Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans.
- High energy, positive attitude, strong work ethic, self‑directed, effective in fast‑paced environments.
- Able to work autonomously and as a strong team contributor.
- Effective time manager capable of juggling multiple work streams.
Desirable
- Formal sales training/certification (e.g., SPIN, Challenger).
- Bachelor’s degree in Business, Marketing or related field.
What We Offer In Return
- Further develop and grow your sales technique with support from leadership.
- Flexible working, unlimited leave.
- Competitive salary, pension contributions.
- Private medical, dental and life insurance.
- Socials, lunches, and team‑building events.
- Outstanding office in King’s Cross with free barista‑made espresso and free beer on tap.
- Relaxed and friendly team who genuinely care about and trust one another.
- Fantastic training and development opportunities.
If you’re driven, curious, and excited by the idea of helping customers unlock more value every day, we’d love to hear from you. This is your chance to step into a high‑impact role, collaborate with brilliant people, and grow with a fast‑scaling SaaS leader. Don't wait – apply now and help us power the next chapter of legal tech innovation.
UK Senior Account Manager - Global Legal Tech SaaS. Remote in Manchester employer: VoiceWorks
Contact Detail:
VoiceWorks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Senior Account Manager - Global Legal Tech SaaS. Remote in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal tech space and let them know you're on the hunt for a Senior Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your pitch down to a fine art. When you land that interview, be ready to showcase your consultative sales skills and how you've driven revenue growth in previous roles. Use specific examples to demonstrate your expertise in upselling and cross-selling.
✨Tip Number 3
Research is key! Familiarise yourself with Actionstep’s products and the legal tech landscape. This will not only help you answer questions confidently but also show your genuine interest in the company and its mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team at Actionstep.
We think you need these skills to ace UK Senior Account Manager - Global Legal Tech SaaS. Remote in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in SaaS sales and the legal industry, and don’t forget to showcase your Salesforce CRM skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about the role and how your background aligns with our mission at Actionstep. Be genuine and let your personality come through – we love a good story!
Showcase Your Achievements: When detailing your past experiences, focus on your achievements. Use numbers and specific examples to demonstrate how you've driven revenue growth or improved client relationships. We’re all about results, so make sure we see yours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Actionstep!
How to prepare for a job interview at VoiceWorks
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of SaaS, especially in the legal tech space. Familiarise yourself with Actionstep's products and how they benefit law firms. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Highlight your consultative sales approach and how you've identified customer needs to drive upsell opportunities. This is crucial for a Senior Account Manager position.
✨Master Salesforce CRM
Since experience with Salesforce is a must, brush up on your skills before the interview. Be ready to discuss how you've used it to manage accounts and track sales performance. Mention any specific features you’ve leveraged to enhance customer relationships.
✨Demonstrate Strategic Thinking
Think about how you can contribute to Actionstep’s growth. Prepare to discuss how you analyse data to identify opportunities and develop growth plans. Showing that you can think strategically will set you apart from other candidates.
