Junior Change and Training Analyst - Global Authority. Field / Remote

This is a fantastic opportunity for a Junior Change and Training Analyst to join one of the world\’s top 10 IT service providers delivering solutions to more than 9,000 customers worldwide.

** Candidates must be able to work in the UK without restrictions **

** An understanding of our technical products including SAP is not essential, on the job training is provided **

Role Info:

Change and Training Analyst
UK Remote / Visits to Client Sites as Required
£40,000 per annum Plus Benefits
Permanent – Full Time
Level: Junior – 2-4 Years Experience

Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services
Values: Clients First, Foresight and Teamwork

Who we are:

We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries.

We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.

We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.

The Opportunity:

Change management and training is a key part of the SAP strategy, product portfolio and our growth strategy to accelerate the development of our business. You will be responsible for supporting the Change and Training Manager with content input and tasks supporting the change and training journey on an SAP client project.

Your Day-to-Day Responsibilities will include:

Delivering high quality Project Business Change Deliverables including:

1. Contribution to Change & Comms Strategy & Plan
2. Change Network Design, set up & or support
3. Change Impact Assessments
4. Track actions arising from Change Impact Assessment
5. Communications material
6. Persona Design
7. User Journey Mapping
8. Process Mapping
9. Business Readiness approach & metrics
10. Tracking business readiness

You will also support the Change and Training manager in carrying out the following training activities:

1. Training needs analysis
2. Training tool selection and configuration
3. Training Material development
4. Identification and set up of Course facilities
5. Course timetable, scheduling & invites
6. Course feedback

About you:

1. Circa 2-4 years experience within change and training
2. Able to perform a full-time on-site role for selected portions of the SAP Programme
3. Specialised in at least one SAP module from a content perspective is recommended
4. Flexible to complete frequent travel including overnight stay to all locations within project scope may be required
5. General understanding of and exposure to organisational change
6. Able to influence/manage a variety of stakeholders without direct line management
7. Strong interpersonal and communication skills
8. Able to coach & help others to help themselves
9. Good written and spoken English
10. Ability to quickly see through business processes, interdependencies & cross-country and functional perspective
11. Effective listener, empathic, positive outlook, embraces change
12. Proactive, confident and tenacious (will follow actions through to a successful conclusion)
13. An understanding of Change Management concepts and methodology is desired
14. An understanding of SAP is a bonus but not essential

Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management.

We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager.

#J-18808-Ljbffr