At a Glance
- Tasks: Transform customer service with AI Agents and design innovative conversational solutions.
- Company: Join Parloa, a forward-thinking company revolutionising customer interactions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting chance to work with cutting-edge technology in a dynamic environment.
- Why this job: Make a real impact in AI while collaborating with talented teams.
- Qualifications: 3+ years in customer-facing roles and strong English skills required.
The predicted salary is between 70000 - 90000 £ per year.
Parloa in the UK is seeking a Senior Agent Architect to transform customer service with AI Agents, supporting implementation and integration across client systems.
You will design, prototype, and validate conversational solutions, tailor prompts, and ensure end-to-end readiness while collaborating with product and engineering teams.
Strong English skills and 3+ years in enterprise customer-facing roles are essential; experience with REST, APIs and enterprise Saa S platforms is a plus.
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