At a Glance
- Tasks: Lead the design of AI-driven support for clinicians and automate common queries.
- Company: Tandem Health, a forward-thinking health tech company in Stockholm or London.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Join a dynamic team focused on improving healthcare through technology.
- Why this job: Make a real difference in clinician support with innovative AI solutions.
- Qualifications: Fluent in Swedish and English, with experience in technical support.
The predicted salary is between 60000 - 80000 £ per year.
Tandem Health in Stockholm or London is seeking a Technical Customer Support Lead to design an AI-enabled, scalable clinician support layer using Intercom, automate common questions, and ensure fast, high-quality assistance.
You will own triage, escalation, and documentation, and collaborate with Product, Engineering and Medical Operations to improve clinician support.
The role requires Swedish and English language skills and is on-site in either city.
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