At a Glance
- Tasks: Lead operations strategy and drive improvements in fleet management and logistics.
- Company: Join a dynamic company revolutionising urban mobility for sustainable cities.
- Benefits: Travel opportunities, employee options programme, and a collaborative work environment.
- Other info: Hands-on role based in London with exciting career growth potential.
- Why this job: Be part of the micromobility revolution and make cities better for everyone.
- Qualifications: 4+ years in consulting or operations, strong analytical skills, and experience with cross-functional projects.
The predicted salary is between 51750 - 63250 £ per year.
As an Operations Strategy Manager (UK&I), you will report to the Head of Operations Strategy (UK&I) and act as the strategic partner to our Fleet Management organisation. You will be responsible for the strategy, execution and continuous improvement of our in-field & warehouse operation. Working closely with the Fleet Management team, you will deliver operational excellence across agreed KPIs, and ensure successful city launches and completion of long term improvement projects. You will also collaborate closely with our Market Development team, third party logistics providers (3PLs), and internal stakeholders both locally & centrally. This is a hands‑on, London based role with around one day a week of travel to our cities, in a business that has doubled year on year.
Key Responsibilities:
- Define & shape the operations strategy (incl. logistic partner management, workforce management, service design execution), performance metrics and dashboards for the in-field and warehouse operations.
- Lead data analysis to identify improvement opportunities and direct the focus of the Fleet Management team (e.g. backlog, downtime, battery management, cost per repair, repair efficiency), and share what works across markets.
- Drive budgeting, forecasting and performance tracking.
- Manage PMO-type operations projects (such as fleet swap-outs) to ensure successful implementation of cross-functional initiatives across Supply Chain, Market Development, Legal and Fleet Management, often without owning all the levers.
- Contribute to city launches by coordinating cross-functional planning and execution with local and central stakeholders.
- Collaborate with, and support the Fleet Managers in managing the process and relationship with the 3PLs through sourcing and contract negotiation.
- Support the Fleet & Site Managers on execution, and act as the bridge between central and local teams to continuously drive compliance and work proactively to spot improvement opportunities to maximise efficiency, revenue and overall success of our operations.
Benefits:
- Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
- Travel across Germany and collaborate with inspiring, motivated and fun colleagues working towards a common goal.
- Get “skin in the game” through our employee options program.
Qualifications:
- Excellent written and verbal communication, able to move between senior and central stakeholders and frontline Fleet teams.
- 4+ years of experience in consulting, strategy or operations, ideally in a distributed or hardware-heavy environment (e.g. mobility, fleet, logistics, field service, retail or restaurant operations).
- Full professional proficiency in English.
- Experience writing decision-ready analysis with clear recommendations for senior leadership.
- Strong analytical capability and proficiency in independently conducting in-depth data analysis, identifying underlying drivers, and delivering actionable insights.
- A degree in business, economics, engineering or a similar field, or equivalent practical experience.
- Experience using AI in a role-specific context, with a focus on continuously improving output quality.
- Experience running cross-functional projects end to end with multiple stakeholders, delivering results without owning all the levers.
Operations Strategy Manager (UK & Ireland) in London employer: Voi
Voi is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to take ownership of their projects and contribute to meaningful outcomes. Located in a vibrant city, Voi offers competitive benefits, professional development opportunities, and a commitment to sustainability, making it an ideal place for those looking to grow their careers while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Strategy Manager (UK & Ireland) in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Strategy Manager (UK & Ireland) at Voi!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Voi or be willing to refer you for that Operations Strategy Manager (UK & Ireland) position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Voi who’s on the lookout for their next Operations Strategy Manager (UK & Ireland) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Strategy Manager (UK & Ireland) role at Voi!
We think you need these skills to ace Operations Strategy Manager (UK & Ireland) in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Voi. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Voi
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Voi. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
