Operations Manager, Scotland Fleet Operations · Glasgow

Do you have a passion for people and sustainability? Are you interested in shaping the future of mobility? Are you looking for a role with true impact? Then you’ve come to the right place. At Voi, we’re committed to transforming urban mobility at its core and since the launch in 2018, we have been on an amazing journey and have now become the #1 e-scooter operator in Europe! Currently operating in 12 countries and more than 110 cities, Voi continues to grow and we’re currently looking for a Fleet (Operations) Manager.

The Fleet (Operations) Manager is responsible for the day-to-day in-field and warehouse operations for Scotland. You will also be responsible for the fleet of vehicles and the facilities required to run the local operations both on the streets and in the warehouses.

THE VOIAGE

• Set up and continuously improve on operational workflows by applying best practices while localising and contributing with new improvements to the wider fleet management community.
• Responsible for running efficient and H&S compliant operations, including field logistics, repair operations and facility management - both in daily operations and negotiations with landlords.
• Drive operational excellence through continuous monitoring of KPIs and taking immediate action where necessary to improve performance, together with your team.
• Responsible for managing relationships with local 3PL partners on a strategic and day-to-day level with the support of your team.
• Own the delivery of defined targets for the operation in your city or region, including budget goals around the costs of operating.
• Recruit, onboard and engage required roles to keep the business running all year round.
• Responsible for workforce and facilities capacity planning to always be able to meet demand and achieve the lowest cost of operating possible.
• Maximise fleet availability - through your local fleet team keep all of our vehicles on the street available for our users as many hours of the day as possible.
• Foster a collaborative and friendly working environment, while driving best-in-class performance.
• Ensure a safe work environment, ensuring that our operational vehicles, facilities and personnel adhere to set Health & Safety guidelines and policies.

WHAT YOU’LL NEED TO EMBARK

• 3-5 years of experience in operations, logistics, supply chain, production or similar.
• Experience managing a large team of people.
• Understanding of business management, financial principles and MS Office, G-suites.
• You are fluent in English.
• Excellent communication skills and experience interacting with senior stakeholders.
• Problem solving skills.
• Able to work and structure your work independently with little management oversight.
• You are able to be on the warehouse site up to 90% of your time and travel to the markets/warehouses which you are responsible for when needed.

WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe's #1 micromobility company.
• Active schedule, you may be consistently on the move.
• Work with inspiring, motivated and fun colleagues towards a common goal.
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Are you ready to embark on the Voiage with us? Let’s recruit together and find your next colleague.

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast‑paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.