At a Glance
- Tasks: Lead a team of Fleet Specialists and manage e-scooter operations in London.
- Company: Join Voi, Europe's #1 micromobility service, making cities sustainable.
- Benefits: Impactful role with a fun team, flexible shifts, and growth opportunities.
- Other info: Dynamic work environment with a focus on innovation and sustainability.
- Why this job: Be part of the micromobility revolution and help create cleaner cities.
- Qualifications: 2+ years of experience, team management skills, and a valid UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e‑scooter service in Europe, operating in 100 cities and towns with over 250 million rides to date. We are now looking for a Shift Supervisor who will lead our team of Fleet Specialists in London.
YOUR MISSION AT VOI
- As a Shift‑Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in‑field (80%) and managerial duties (hiring, training, performance follow‑ups of the team) (20%).
- Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands‑on mentality.
- Navigating Logistics – Aid in receiving, packing, and deploying new vehicles.
- Managing your team – Create shift plans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely.
- Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles.
- Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year‑round operational success, aligned with performance targets.
- Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution.
WHAT YOU NEED TO EMBARK
- We are looking for a pragmatic and responsible team‑player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals.
- 2+ years of previous work experience.
- Experience managing a team of people.
- A Full UK Driving Licence with a maximum of 6 points for minor offences and no major offences, meeting the requirements for our e‑Van insurance (you may be required to drive one of our e‑Vans occasionally).
- General understanding of digital work tools (MS‑Office, G‑Suite).
JOB CONDITIONS
- Working days: 5 out of 7.
- Working hours: Middle Shift.
- Working days: Weekly rotation (some weekends may be required).
- Contract type: 6 months fixed‑term.
WHY VOI?
- Join Europe’s #1 micromobility company and one of the fastest growing scale‑ups.
- Have a direct impact on our continued success and the development of the micromobility industry in the UK region.
- Work with inspiring, motivated and fun colleagues towards a common goal.
- Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
Shift Supervisor, London employer: Voi Technology
Voi is an exceptional employer, offering a dynamic work environment where you can make a tangible impact on the future of sustainable urban mobility. As a Shift Supervisor in London, you'll lead a passionate team while enjoying opportunities for personal and professional growth, all within a supportive culture that values collaboration and innovation. Join us to be part of a mission-driven company that prioritises employee well-being and fosters a fun, engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor, London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Voi's social media and website to understand their mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their micromobility revolution.
✨Tip Number 2
Practice your leadership skills! As a Shift Supervisor, you'll be managing a team, so think about examples from your past where you've successfully led a group. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Show off your problem-solving skills! Voi is looking for someone who can tackle challenges independently. Prepare some scenarios where you've identified issues and implemented solutions, especially in a team setting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Voi team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Supervisor, London
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, make sure to highlight your experience in managing teams. We want to see how you've led others and created a positive work environment. Share specific examples of how you’ve motivated your team or improved performance!
Be Hands-On:Since the role involves a lot of fieldwork, don’t shy away from mentioning your hands-on experience. Talk about times when you’ve tackled challenges on the ground and how you’ve ensured tasks were completed efficiently and safely.
Demonstrate Problem-Solving Skills:We love a good problem-solver! In your application, give us a glimpse of how you’ve approached challenges in the past. Whether it’s logistics or team dynamics, show us how you’ve found solutions and met goals.
Keep It Professional Yet Personal:While we appreciate professionalism, we also want to get to know the real you! Use a friendly tone in your application and let your personality shine through. Remember, you can apply directly through our website for a smoother process!
How to prepare for a job interview at Voi Technology
✨Know the Company Inside Out
Before your interview, make sure you understand Voi's mission and values. Familiarise yourself with their operations in micromobility and how they aim to create sustainable cities. This will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be managing a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Highlight your ability to motivate others and ensure tasks are completed efficiently.
✨Demonstrate Problem-Solving Abilities
Voi is looking for someone who can solve problems independently. Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to discuss how you would handle potential issues in the field, like vehicle maintenance or team performance.
✨Be Ready for Practical Scenarios
Since the role involves hands-on work, expect practical questions or scenarios during the interview. Prepare to discuss how you would manage logistics, such as deploying scooters or creating shift plans. Showing that you can think on your feet will impress the interviewers.
