Team Lead Operations (Warehouse & In-Field), London

Overview

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 125 million rides to date.

With the continued expansion of our operations in the UK, we are now looking for a Team Leader Operations (Warehouse & In-Field) to support our London site and help us deliver safe, efficient, and high-quality operations every day.

Your mission at Voi

As a Team Leader, you will report directly to the Site Manager and support the day-to-day running of the site. You will lead a team of Fleet Specialists and ensure smooth operations across both the warehouse and in-field activities. This is a hands-on leadership role, well suited to an experienced Shift Supervisor or Team Leader who enjoys working close to the team while taking increasing ownership of performance, standards, and daily delivery. You’ll guide the team through daily tasks such as vehicle maintenance and repairs, battery swapping, transportation, and repositioning, while developing your leadership skills through coaching and real operational exposure.

Responsibilities

• Lead, coach, and support Fleet Specialists on a day-to-day basis
• Support hiring, onboarding, training, and regular performance check-ins
• Ensure daily operational tasks are completed safely, efficiently, and to a high standard
• Support the team with vehicle maintenance, repairs, and battery swaps when required
• Assist with spare parts and battery stock control to ensure availability and good usage
• Promote health & safety compliance and support incident follow-ups
• Liaise with 3PL partners and support contractor activity when required
• Support operational van activities (e.g. tracking devices)

What you need to embark

• 2+ years of experience in a warehouse, logistics, or operational environment
• Experience supervising or supporting others
• A full UK driving licence (maximum 6 points for minor offences, no major offences)
• Comfortable using digital tools such as MS Office / Google Workspace
• Fluent in English
• A proactive and pragmatic mindset, you take ownership and enjoy solving problems

Job conditions

• Note: Our Talent Acquisition is based in Spain, you will receive a phone call from a Spanish number (+34)
• Working days: 5 out of 7 (weekly rotation, some weekends required)
• Working hours: Middle shift
• Contract type: Permanent

Why Voi?

Working at Voi is more than just a job. Our People Promise includes a personal Voiage where you will grow as a professional and be part of a culture that builds something meaningful for society.

At Voi, you’ll have the opportunity to:

• Join Europe’s #1 micromobility company and one of the fastest-growing scale-ups
• Make a direct impact on the success of our UK operations
• Work with inspiring, motivated, and fun colleagues
• Be part of the micromobility revolution and help create more sustainable cities