Senior Proposal Specialist Business Operations · London Office ·

As Senior Proposal Specialist at Voi, you are the pen behind our most important tenders. You turn complex city requirements, technical specifications and policy commitments into clear, persuasive and beautifully crafted proposals that make the case for Voi as Europe's #1 micromobility operator. This is a hands-on writing role. Sitting within the Proposal & Content function of the Tender Enablement team, you spend the majority of your time doing the work: drafting, editing, refining and finalising tender responses to the highest standard. You are not managing a team or setting strategy; you are the specialist who makes our submissions shine, working closely with our Tender Governance team, local markets and subject-matter contributors to get the content right.

You will:

• Write and edit persuasive, high-quality responses to RFIs, RFPs, ITTs, demos and presentations, tailored to each city's priorities, evaluation criteria and local context.
• Develop the content structure for each tender: deciding how to present our narrative for different markets, languages and requirements, based on the win themes agreed with the team.
• Work closely with local teams and partners to produce fit-for-purpose drafts that reflect local nuance, including writing or adapting content in non-English markets.
• Apply Voi's tone of voice and writing standards consistently throughout every submission, clear, confident and human.
• Review, proofread and refine contributions from subject-matter experts across Markets, Policy, Finance, R&D, Legal and Commercial, translating technical input into crisp, compelling language.
• Finalise and quality-check all documentation for each tender stage, ensuring accuracy, consistency and compliance with submission requirements.
• Contribute to and maintain our tender content library: keeping our bank of reusable answers, evidence and narratives up to date and improving with every submission.
• Collaborate with our tender designer to ensure content and visuals work together to tell a strong, consistent Voi story.
• Apply learnings from tender feedback and scoring outcomes to improve the quality and persuasiveness of future responses.

WHAT YOU NEED TO EMBARK

You are a skilled writer who thrives on making complex things simple, and on finding the right words to make a city say yes. You love the craft: the structure of an argument, the rhythm of a sentence, the difference between good and excellent. You are curious, detail-oriented and comfortable working independently, producing polished, high-quality content across multiple live submissions at once. This role does not involve managing people or owning commercial strategy. You are a specialist who is exceptional at what you do, and what you do is write.

Experience & knowledge:

• Minimum 2-4 years in bid or tender writing, proposal development or content production, ideally in a public sector or B2G context.
• Excellent written English and German; additional Norwegian, Dutch or French writing capability is a strong asset given our key markets.
• Familiarity with tender content libraries or knowledge management tools.
• Exposure to public procurement processes, evaluation criteria and compliance requirements.
• Micromobility or urban mobility background a merit.

Key competencies:

• Written communication: writes clearly and persuasively, adapts style and tone for different markets and audiences.
• Content planning: structures responses logically and knows how to sequence arguments for maximum impact.
• Attention to detail: produces consistently accurate, polished work and catches errors before they reach the evaluator.
• Collaboration: draws out the right information from subject-matter experts and turns varied inputs into coherent submissions.
• Growth mindset: actively learns from feedback, scoring outcomes and competitor analysis to improve every future response.

WHY VOI?

Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be part of a team building something meaningful for cities and society. In addition, you'll have the opportunity to:

• Join Europe's #1 micromobility operator and one of the fastest-growing scale-ups.
• Get "skin in the game" through our employee options programme.
• Enjoy unlimited free Voi rides and a dog-friendly office.
• Work with inspiring, motivated and fun colleagues towards a common goal.
• Be part of the micromobility revolution, helping create sustainable cities free from noise and pollution.