At a Glance
- Tasks: Shape and execute strategies for in-field operations, driving excellence across KPIs.
- Company: Join Voi, Europe's leading micromobility operator with a meaningful mission.
- Benefits: Enjoy unlimited free rides, employee options, and a vibrant team culture.
- Other info: Collaborate with diverse teams and embrace a dynamic work environment.
- Why this job: Make a real impact on sustainable cities while growing your career.
- Qualifications: 5+ years in operations or strategy; strong analytical and project management skills.
The predicted salary is between 60000 - 75000 £ per year.
As a Senior Operations Strategy Manager for London, you will focus on the strategy & execution of our in-field operations, support the fleet organisation in delivering operational excellence across set KPIs, and ensure successful city launches and completion of long-term improvement projects. In this role, you will report directly to the Country Manager and collaborate closely with the rest of the local Operations team, the Fleet team and third-party logistics providers (3PLs) and contribute directly to the continued success of our operations in both countries.
This will include:
- Defining & shaping the strategy, performance metrics and dashboards for the in-field operations in London
- Driving strategic and data-driven decision-making to improve operational excellence and KPIs (e.g. backlog, cost per repair, repair efficiency, uptime)
- Being the POC for 3PLs, managing the process and relationship from sourcing to contract negotiation, and collaborating with Fleet Managers to manage performance monitoring and follow up
- Drive budgeting, forecasting and performance tracking
- Manage PMO-type operations projects to ensure successful execution
- Supporting the Fleet & Site Managers on execution, and acting as the bridge between central and local teams to continuously drive compliance and improvements of our processes
- Collaborating closely with the Operations team in London, and working proactively to spot improvement opportunities to maximise efficiency, revenue and overall success of our operations in the region
We are looking for a structured and analytical problem-solver with the ability to drive progress independently, lead effective collaboration with diverse stakeholders, and adapt quickly to changing priorities. In addition to being professionally fluent in English, we believe the right person has:
- Bachelor's in business, economics, engineering or similar
- 5+ years of experience in operations or strategy from consulting or a hyper-growth start-up environment
- Strong analytical capability and proficiency in conducting analysis, identifying underlying drivers, and delivering actionable insights
- Experience from leading projects and driving the implementation of improvements in collaborating with multiple stakeholders
Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
- Join Europe’s #1 micromobility operator
- Get “skin in the game” through our employee options program and have a direct impact on the company’s success in UK
- Enjoy unlimited free Voi rides
- Work together with inspiring, motivated and fun colleagues towards a common goal
- Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Strategy Manager London Business Operations · London Office ·
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Operations Strategy Manager London Business Operations · London Office · at Voi Technology AB!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Voi Technology AB or be willing to refer you for that Senior Operations Strategy Manager London Business Operations · London Office · position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Voi Technology AB who’s on the lookout for their next Senior Operations Strategy Manager London Business Operations · London Office · star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Operations Strategy Manager London Business Operations · London Office · role at Voi Technology AB!
We think you need these skills to ace Senior Operations Strategy Manager London Business Operations · London Office ·
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Voi Technology AB. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Voi Technology AB
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Voi Technology AB. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
