At a Glance
- Tasks: Lead a team to ensure top-notch service in micromobility operations.
- Company: Join Voi, the #1 e-scooter service in Europe, making cities greener.
- Benefits: Permanent contract, competitive pay, and a chance to shape the future of transport.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a sustainable movement and make a real impact in your community.
- Qualifications: 2+ years of experience and a knack for team management.
The predicted salary is between 30000 - 40000 £ per year.
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 400 MILLION rides to date.
YOUR MISSION AT VOI
As the Team Lead, you will work under the Site Manager and report directly to them, providing support in accordance with market needs. You will manage a team of Fleet Specialists and be responsible for ensuring a high quality of service for our users and cities. Your responsibilities include overseeing the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries. You will divide your time between managerial duties such as hiring, training, and conducting performance evaluations for your team and performing operational tasks, whether in the warehouse or in the field, based on the business needs of the site.
- Team Management: Conduct regular one‑on‑one meetings, performance reviews, coaching, and training of Fleet Specialists.
- Inventory Management: Oversee spare parts and battery inventory to ensure availability and optimal usage.
- Health & Safety: Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance.
- Incident Management: Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies.
- Contractor Management: Supports, when required, the repairs and maintenance in the warehouse as needed.
- 3PL Coordination: Daily contact with 3PL partners to ensure adherence to the agreed procedures.
- Van Management: Supports operational aspects of vans, including installation and removal of tracking devices, but not budget or planning.
WHAT YOU NEED TO EMBARK
We are looking for a pragmatic and responsible team player who can fulfil tasks, solve problems independently, and work as part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:
- 2+ years of previous work experience.
- Experience managing a team of people.
- A UK Full UK Driving License with a maximum of 6 points for minor offences and no major offences, and meet the requirements for our e‑Van insurance.
- General understanding of digital work tools (MS‑Office, G‑Suite).
Working days: 5 out of 7. Working hours: Middle Shift. Working days: Weekly rotation (will be expected to work some weekends when needed). Contract type: Permanent.
WHY VOI?
At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We cover all recruitment costs and require the same standards from recruitment partners. Are you ready to embark on the Voiage with us? Apply now to join the micromobility revolution and make a direct impact on the development of the micromobility industry in the UK region.
Operations Team Leader - Aberdeen employer: Voi Technology AB
Voi is an exceptional employer that prioritises a supportive and dynamic work culture, fostering employee growth through regular training and performance evaluations. Located in Aberdeen, our team enjoys the unique advantage of contributing to the forefront of sustainable micromobility while being part of a rapidly expanding company that values ethical practices and innovation. Join us to make a meaningful impact in the micromobility revolution and develop your career in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Leader - Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the micromobility industry, especially those at Voi. A friendly chat can open doors and give you insider info about the company culture and what they really value in a candidate.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Voi’s mission and values, and think about how your experience aligns with their goals. Be ready to share specific examples of how you've led teams and tackled challenges in previous roles.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to discuss how you’ve handled operational issues or team dynamics in the past. Voi loves pragmatic thinkers who can adapt and find solutions on the fly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Voi team and being part of the micromobility revolution.
We think you need these skills to ace Operations Team Leader - Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Team Leader role. Highlight your team management experience and any relevant operational tasks you've handled in the past.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about micromobility and how your background makes you a great fit for Voi. Be sure to mention specific examples of your leadership and problem-solving skills.
Showcase Your Digital Skills:Since we value digital tools, mention your proficiency with MS-Office and G-Suite in your application. If you have experience with any other relevant software, don’t forget to include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Voi Technology AB
✨Know Your Stuff
Before the interview, make sure you understand Voi's mission and values. Familiarise yourself with their operations, especially around micromobility and fleet management. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully led teams in the past, focusing on coaching, performance reviews, and problem-solving. Be ready to discuss how you handle conflicts and ensure team compliance with safety regulations.
✨Be Ready for Scenario Questions
Expect questions that assess your operational decision-making skills. Think about scenarios related to incident management or inventory oversight. Practise articulating your thought process and how you would approach these situations, as this will highlight your pragmatic problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if Voi is the right fit for you.
