At a Glance
- Tasks: Lead a team to ensure top-notch service in micromobility operations.
- Company: Join Voi, the #1 e-scooter service in Europe, making cities greener.
- Benefits: Permanent contract, competitive pay, and a chance to shape the future of transport.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a sustainable movement and make a real impact in your community.
- Qualifications: 2+ years of experience and a knack for team management.
The predicted salary is between 30000 - 40000 £ per year.
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 400 MILLION rides to date.
YOUR MISSION AT VOI
As the Team Lead, you will work under the Site Manager and report directly to them, providing support in accordance with market needs. You will manage a team of Fleet Specialists and be responsible for ensuring a high quality of service for our users and cities. Your responsibilities include overseeing the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries. You will divide your time between managerial duties such as hiring, training, and conducting performance evaluations for your team and performing operational tasks, whether in the warehouse or in the field, based on the business needs of the site.
- Team Management: Conduct regular one‑on‑one meetings, performance reviews, coaching, and training of Fleet Specialists.
- Inventory Management: Oversee spare parts and battery inventory to ensure availability and optimal usage.
- Health & Safety: Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance.
- Incident Management: Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies.
- Contractor Management: Supports, when required, the repairs and maintenance in the warehouse as needed.
- 3PL Coordination: Daily contact with 3PL partners to ensure adherence to the agreed procedures.
- Van Management: Supports operational aspects of vans, including installation and removal of tracking devices, but not budget or planning.
WHAT YOU NEED TO EMBARK
We are looking for a pragmatic and responsible team player who can fulfil tasks, solve problems independently, and work as part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:
- 2+ years of previous work experience.
- Experience managing a team of people.
- A UK Full UK Driving License with a maximum of 6 points for minor offences and no major offences, and meet the requirements for our e‑Van insurance.
- General understanding of digital work tools (MS‑Office, G‑Suite).
Working days: 5 out of 7. Working hours: Middle Shift. Working days: Weekly rotation (will be expected to work some weekends when needed). Contract type: Permanent.
WHY VOI?
At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We cover all recruitment costs and require the same standards from recruitment partners. Are you ready to embark on the Voiage with us? Apply now to join the micromobility revolution and make a direct impact on the development of the micromobility industry in the UK region.
Operations Team Leader - Aberdeen employer: Voi Technology AB
Voi is an exceptional employer that prioritises a supportive and dynamic work culture, fostering employee growth through regular training and performance evaluations. Located in Aberdeen, this role offers the unique opportunity to be part of a pioneering micromobility service, where your contributions directly impact sustainable transport solutions in the community. With a commitment to ethical recruitment practices and a focus on team collaboration, Voi ensures that every team member feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Leader - Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Voi employees on LinkedIn. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Voi’s mission and values. Show us you’re passionate about micromobility and how your experience aligns with our goals. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past experiences to demonstrate your skills in team management and problem-solving.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re keen and professional, which is exactly the kind of attitude we’re looking for at Voi.
We think you need these skills to ace Operations Team Leader - Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Operations Team Leader role. Highlight your team management experience and any relevant operational tasks you've handled in the past.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about micromobility and how your background makes you a great fit for Voi. Be sure to mention specific examples of your leadership and problem-solving skills.
Showcase Your Digital Skills:Since we value digital tools, mention your proficiency with MS-Office and G-Suite in your application. If you have experience with other digital work tools, don’t hesitate to include those too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Voi Technology AB
✨Know Your Stuff
Before the interview, make sure you understand Voi's mission and values. Familiarise yourself with their operations, especially around micromobility and fleet management. This will show that you're genuinely interested in the role and can align your experience with their goals.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, handled performance reviews, or resolved conflicts. This will help illustrate your managerial capabilities.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing incidents or ensuring health and safety compliance. Think of relevant scenarios from your previous roles and be ready to discuss how you approached them and what the outcomes were.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the challenges they face in the field, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.
