VodafoneThree - Technical Design Authority

This job is with VodafoneThree, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Location: Homebased

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week - Monday to Friday

Our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What you'll do

Working within UK Technology Services, the Fixed Data Services (FDS) team supports the delivery of Vodafone core IP and data products, alongside remote access, transmission build, Layer 1, 2 and 3 testing, and customer reporting activities. The Fixed WAN Technical Design Authority helps design, implement, and continuously improve low-level designs (LLDs) for Vodafone UK enterprise WAN solutions. This role works closely with customers and with colleagues across architecture, sales engineering, delivery, and operations to develop service designs that meet technical requirements and business needs. The role focuses on delivering secure, scalable, and high-performing WAN services that integrate effectively into existing customer environments.

Low-Level Design (LLD) Development:

• Produce detailed low-level design documentation for fixed WAN services, including technologies such as MPLS, IPVPN, SD-WAN, and Dedicated Internet Access (DIA).
• Design network solutions that integrate with existing WAN environments, aiming to minimise disruption and maximise compatibility for customers.
• Develop supporting design materials, such as network diagrams where needed, configuration templates, and integration workflows, to support service delivery and operational teams.
• Broad knowledge across the WAN product suite is important, with the opportunity to deepen expertise in specific products over time. The role holder is expected to be a subject matter expertise in at least one product area already.

WAN Network Design & Configuration:

• Design WAN architectures that meet client needs, focusing on performance, redundancy, security, and scalability.
• Work on routing protocols like BGP, OSPF, and MPLS VPN.
• Design connectivity between customer sites, data centres, and cloud platforms, ensuring optimal traffic flow and redundancy.

Collaboration & Stakeholder Engagement:

• Collaborate with internal stakeholders (network architects, sales teams, and project managers) to align design with business needs.
• Engage with clients to gather technical requirements and provide WAN design consultancy.
• Work with third-party vendors to ensure integration of hardware and software for WAN deployment.

Documentation & Standards:

• Maintain comprehensive department documentation on design standards, technical solutions, and best practices.
• Ensure designs align with industry standards and comply with security, privacy, and regulatory requirements.
• Maintain and update technical LLD templates to reflect new technologies and best practices.

Technical Support & Troubleshooting:

• Assist the operations team in the handover of LLDs, providing technical guidance for deployment and troubleshooting.
• Support network performance analysis and recommend optimisations to enhance WAN service delivery.
• Provide technical advice and support during incident resolution and post-incident reviews.
• Keep abreast of emerging networking technologies, particularly in the WAN space (e.g. SD-WAN, cloud networking).

Who you are

• Degree, HND, relevant certifications, or equivalent practical experience in computer networking, telecommunications engineering, or a related field.
• Relevant Cisco and/or Juniper professional certifications are desirable. Equivalent hands-on experience in enterprise WAN design, implementation, and support will also be considered.
• Cisco Certified Internetwork Expert (CCIE) or equivalent advanced technical expertise is advantageous.

Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.