VodafoneThree - Senior Propositions Manager, Convergence

Location: London + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid: We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don’t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are: We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

What You’ll Do: This role leads the development and optimisation of Vodafone Mobile’s Household & Convergence portfolio. You will take the lead on bringing together the best of Vodafone’s Mobile & Fixed portfolios to deliver innovative & compelling propositions. You are a dynamic propositions expert and people leader who is motivated to deliver best in class customer & commercial outcomes.

• Vision & Strategic Direction: Set a bold, inspiring, customer-centric vision for the portfolio area that unifies teams and stakeholders behind a clear long-term direction. Translate customer insight, market dynamics, and commercial ambition into a multi-year strategy and roadmap that guides investment, sequencing, and priorities.
• Inspiring Leadership & People Development: Build an inclusive, high-performance culture by providing clear direction, coaching, and development that grows future leaders and strengthens team capability. Set expectations for excellence, accountability, and pace, empowering the team to make decisions while removing barriers that restrict progress.
• Execution Excellence & Delivery Leadership: Drive end-to-end excellence in delivery, ensuring strategic propositions launch with high quality, cross-functional alignment, and measurable impact. Lead crisis management when needed.
• Strategic Problem-Solving & Decision-Making: Tackle complex, ambiguous challenges through structured thinking, data-driven decisions, and sound judgement. Foster a culture of continuous improvement by ensuring learnings feed into future plans.
• Customer & Commercial Focus: Act as the custodian of customer experience and commercial performance for your portfolio, ensure all propositions balance customer value, commercial sustainability, and long-term brand impact.
• Innovation & Growth Mindset: Lead forward-thinking innovation by convening diverse teams, challenging conventions, and encouraging experimentation that fuels long-term growth.
• Influence, Communication & Stakeholder Leadership: Build strong alignment across senior leaders by communicating a compelling strategic narrative and clearly articulating portfolio priorities and trade-offs. Influence cross-functional decisions by providing insight-driven recommendations and advocating for the customer and commercial vision.
• Prioritisation & Organisational Alignment: Establish clear prioritisation frameworks that guide teams through ambiguity and ensure resources are focused on the most impactful initiatives. Continuously reassess priorities in response to market conditions, competitive moves, or operational constraints.

Who You Are: Experience in proposition development, ideally in telecoms or media sectors. Strong understanding of convergence trends and customer needs across mobile, broadband, and content. Proven ability to build business cases and manage performance. Experience working cross-functionally across product, GTM, and commercial teams. Strong stakeholder management and communication skills. Customer-centric mindset with a focus on simplicity and value. Proven experience in Content proposition development and partnership management.

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about inclusion and creating a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What We Offer: We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our learning tools and parental leave policies.

Need to Know: We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulator standards. If you require reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation and efficiency. During the interview, rely on your own knowledge and skills to show us who you are.