At a Glance
- Tasks: Transform data into insights and improve delivery outcomes with innovative solutions.
- Company: Join VodafoneThree, a leader in connectivity and inclusivity.
- Benefits: Excellent salary, bonuses, 28 days off, and personalised benefits.
- Other info: Inclusive culture where your unique experiences are valued.
- Why this job: Be part of a team that drives meaningful change and empowers communities.
- Qualifications: Strong data skills and experience in project delivery are essential.
The predicted salary is between 30000 - 35005 £ per year.
This job is with VodafoneThree, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Any VodafoneThree Office Location + Location Independent Worker
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week - Monday to Friday
As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.
We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.
Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.
Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
What you'll do
As part of the Professions function, the Customer Delivery Profession Business Analyst, will work in close partnership with the Senior Professions Manager to enable consistency, capability and performance across the delivery community. This role is responsible for turning data into insight, insight into action, and action into improved delivery outcomes. You will support the design and embedding of delivery standards, playbooks and workforce frameworks, ensuring our teams operate with clarity, consistency and effectiveness. Acting as a connector across delivery teams and leadership, you will provide visibility of performance, capability, and resourcing, identifying opportunities to optimise how we deliver at scale.
- Delivery Insight & Performance Analytics: Develop & maintain delivery performance dashboards (e.g. quality, predictability, utilisation, skill coverage, attrition). Track adoption and impact of delivery patterns, standards and playbooks.
- Standards, Patterns & Playbook Development: Support the design and continuous improvement of delivery playbooks, frameworks, and standards. Document best practice, repeatable approaches, and lessons learned from across delivery teams. Ensure playbooks are practical, usable and embedded in day-to-day delivery.
- Skills & Capability Mapping: Build and maintain a skills taxonomy/skills tree across all delivery roles. Support skills assessment, capability reviews and gap analysis.
- Governance, Assurance & Continuous Improvement: Support delivery assurance activities (e.g. audits, health checks, performance reviews).
- Culture, Connection & Community Building: Promote a connected, collaborative and inclusive culture across the Customer Delivery Profession and wider Vodafone Three delivery community.
Who you are
- Strong capability in data manipulation, validation & interpretation - Essential
- Excellent interpersonal and communication skills able to deal with a variety of levels - Essential
- Experience of translating best practice into standards and Playbooks - Essential
- Experience in a Project/ Programme Delivery focussed environment - Essential
- Able to analyse capacity vs demand, resource utilisation & allocation & skills coverage and gaps - Essential
- Experience using delivery, workflow & mapping tools such as: Jira, Confluence, ServiceNow, Visio & Miro
- Proficiency in Power BI, Tableau or equivalent tools - Nice to have
- Hold professional certifications such as IIBA, BCS, or Agile BA, Lean Six Sigma - Nice to have
- Ability to build interactive dashboards and executive level reporting - Nice to have
- Exposure to Power Automate/workflow automation tools - Nice to have
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
VodafoneThree - Professions Business Analyst employer: VodafoneThree
VodafoneThree is an exceptional employer that champions inclusivity and diversity, providing a supportive environment where every employee can thrive. With a strong commitment to employee growth, competitive salaries, and a comprehensive benefits package, including up to 28 days off and personalised perks, VodafoneThree empowers its workforce to make a meaningful impact while enjoying a healthy work-life balance. As a Location Independent Worker, you will have the flexibility to work from anywhere, supported by innovative tools and a culture that values collaboration and community.
StudySmarter Expert Advice🤫
We think this is how you could land VodafoneThree - Professions Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like VodafoneThree!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace VodafoneThree - Professions Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at VodafoneThree, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at VodafoneThree
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with VodafoneThree’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
