VodafoneThree - Field Technician

This job is with VodafoneThree, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Location: Field Based - Suffolk or Essex

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Full time 37.5 hours per week - Monday to Friday

Hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

What You'll Do

You will play an integral part of the Vodafone Field Engineering team, performing installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions. Regular climbing of Vodafone's extensive fixed and mobile infrastructure as well as rooftop-based working is essential. The role holder will be expected to undertake regular health assessments to ensure that all aspects of the role are carried out safely. Adherence to quality and H&S standards as well as achieving agreed performance targets is essential to this role. The role holder must have a flexible approach to working hours and be willing to travel if required to meet the demands of the business. The candidate will be expected to participate in a 24/7 callout rota and/or shift pattern as and when required in alignment with the requirements of the Operating Unit you are assigned to. The Field Technician role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments.

Who You Are

• Ability to achieve and maintain Advanced Climber / Tower Rescue Certification and passing regular health assessments in accordance with MATS guidance.
• Valid / full UK / EU driving license (Category B).
• Provision of service, fault diagnosis and rectification of relevant telecoms technologies.
• Preferably you'll have formal telecoms/electronic qualification or equivalent experience gained through previous roles.
• Ability to work both in a team and on your own efficiently and effectively.
• A considerable amount of the role consists of lone working and so the ability to work efficiently, safely and independently is key.

Desirable

• HND or Degree in an appropriate technical subject or relevant industry experience.
• IP & Data accreditations - e.g. Cisco CCNA / CCNP.
• Wireless Network design and deployment.
• LAN/WIFI and peripheral equipment.
• Unified communications solutions.
• Advanced Climber / Tower Rescue Certification.

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.